Account Manager

Codekeeper; South Africa; Remote; ZAR 300,000 - 540,000; Full time

Job summary

Codekeeper is seeking an Account Manager to drive inbound sales growth for our SaaS Source Code Escrow platform. You’ll build relationships, respond to inquiries, conduct online demos, and turn conversations into partnerships across diverse industries.

This remote-first role requires English excellence, 1–2 years of sales experience, and comfort with US hours. You’ll collaborate with a startup-minded team, create offers, and upsell value to existing customers while maintaining top-notch customer

Qualifications

• Excellent English communication skills (written and spoken).
• Ability to build rapport and establish trust with customers.
• Strong problem-solving and solution-identification abilities.
• Comfort using multiple technology platforms and sales tools.

Responsibilities

• Advising customers on potential solutions and building relationships through excellent service.
• Preparing email sequences and promptly responding to customer emails professionally.
• Identifying and contacting new leads through inbound channels and following up by email or phone.
• A/B testing approaches to optimize results and improve conversions.
• Conducting online platform demos to showcase product benefits and features.
• Creating and negotiating offers to close deals with potential customers.
• Upselling to active customers by identifying additional value and benefits.

Skills

English communication

Relationship building

Sales

Demos

Lead generation

Time management

Problem solving

Job description

Are you a driven sales professional with a strong understanding of modern web SaaS? Do you enjoy building relationships, uncovering opportunities, and turning conversations into meaningful partnerships? If you thrive in a fast-paced environment where your work has real impact, this could be the perfect opportunity for you.

Codekeeper is currently accepting applications over the next two months and will appoint the right candidate as soon as we find the ideal fit.

About The Position

As an Account Manager, you'll drive inbound sales growth and identify new leads primarily through an inbound client approach. In this dynamic, ever-changing environment, your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service.

What You’ll Be Doing

• Advising customers on potential solutions and building strong relationships through excellent customer service
• Preparing email sequences and promptly responding to customer emails in a professional manner
• Identifying and contacting new leads through inbound channels, following up via email or phone
• A/B testing different approaches to optimize results and improve conversion rates
• Conducting online platform demos to showcase our products' benefits and features
• Creating and negotiating offers to close deals with potential customers
• Upselling to active customers by identifying additional value and benefits

More About Codekeeper

Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app.

codekeeper.co/

What Can You Expect from Us?

• Enthusiastic and fun colleagues
• Startup mentality and opportunities
• Regular team activities and collaborations
• A mindful onboarding process with ramp-up and learning time
• A team that listens and values open communication
• Direct feedback and the opportunity to make a real impact

About You

• You're ready to tackle challenges and have a passion for getting things done
• Comfortable working US hours

Skills & Experience

• 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets
• Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers
• Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions
• Comfortable using a variety of technology platforms and tools
• Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines
• Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure
• Enjoy giving online demos
• Experience working with diverse companies and industries