Account Manager

FOUR POINT 0; Gqeberha; On-site; ZAR 550,000 - 900,000; Full time

Job summary

FOUR POINT 0 in South Africa is seeking an Account Manager to manage relationships with key accounts in the Eastern Cape region, ensuring service quality and proactive sales support.

You will work with internal teams to tailor solutions, monitor performance, and drive wallet share while traveling within the region as needed.

Qualifications

• 10 years' experience in sales and marketing in the electrical industry.
• Strategic focus on motors and motor control.
• Demonstrated success in account management, sales, or business development.
• Strong commercial acumen and portfolio management.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to work independently and across teams.
• Proficiency in CRM systems and reporting tools.
• Valid driver’s licence and willingness to travel within the region.

Responsibilities

• Build and maintain strong, long-term relationships with assigned customer accounts.
• Ensure service quality and responsiveness as the primary contact for customer needs.
• Drive retention and growth by increasing wallet share through cross-selling and solution alignment.
• Develop a deep understanding of customer operations and challenges to identify opportunities for their products and services.
• Collaborate with internal teams, including product marketing, supply chain, and engineering, to deliver tailored solutions and support.
• Monitor account performance, prepare reports, and provide insights to management on growth opportunities and risks.
• Negotiate commercial terms in line with policies and strategic objectives.
• Stay informed on market trends, competitors, and industry developments to maintain a competitive edge.

Skills

Account management

Sales

Negotiation

CRM systems

Team collaboration

Industrial/electrical

Tools

CRM systems

Job description

The Account Manager manages relationships with assigned customers, ensuring service quality, responsiveness, and consistent sales support. This role is focused on retaining key accounts within the region and increasing wallet share through a deep understanding of customer needs, proactive engagement, and a solutions-driven approach.

Responsibilities

• Build and maintain strong, long-term relationships with assigned customer accounts.
• Ensure service quality and responsiveness by acting as the primary point of contact for customer needs.
• Drive account retention and growth by increasing wallet share through cross-selling and solution alignment.
• Develop a deep understanding of customer operations and challenges to identify opportunities for their products and services.
• Collaborate with internal teams, including product marketing, supply chain, and engineering, to deliver tailored solutions and support.
• Monitor account performance, prepare reports, and provide insights to management on growth opportunities and risks.
• Negotiate commercial terms in line with their policies and strategic objectives.
• Stay informed on market trends, competitors, and industry developments to maintain a competitive edge.

Essential Requirements

• 10 years' experience in sales and marketing in the electrical industry.
• Strategic focus on motors and motor control.
• Demonstrated success in account management, sales, or business development, preferably in automation or similar sectors.
• Strong commercial acumen with experience managing a diverse portfolio of key accounts.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to work independently and collaboratively across teams.
• Proficiency in CRM systems and reporting tools.
• Valid driver’s licence and willingness to travel within the region as required.

Beneficial Requirements

• Experience in a leadership or mentoring capacity within a sales environment.
• Exposure to industrial or technical products and solutions.
• Strategic planning and advanced problem-solving capabilities.