Academic Support Advisor (Johannesburg Campus)

SACAP; Johannesburg; Presencial; ZAR 320.000 - 460.000; Jornada completa

Descripción de la vacante

SACAP (The South African College of Applied Psychology) seeks an Academic Support Advisor for the Johannesburg Campus to empower students through guidance on study planning, coping strategies, and access to academic resources.

You will monitor progress, intervene with at-risk students, and link academic interests to career goals, reporting to the Academic Support Manager. This full-time role requires strong communication, leadership and organisational skills.

Formación

• Honours Degree in Counselling, Psychology, Coaching, Business Management, Leadership or 5+ years cognate field with strong academic results.
• Proficiency with online systems and digital tools.
• Minimum 2 years full-time experience in Higher Education preferred.

Responsabilidades

• Provide a full range of academic support and development services to empower students to realise academic success.
• Guide students on study planning, study strategies and interventions; provide access to academic resources.
• Monitor student progress, intervene with at-risk students, and support retention efforts.
• Connect students’ academic interests with personal and career ambitions.
• Collaborate with student-facing teams and report to the Academic Support Manager.

Conocimientos

Leadership

Communication

Analytical thinking

Organization

Diversity & Inclusion

Educación

Honours Degree or 5+ years cognate field

Herramientas

Advanced computer literacy

Descripción del empleo

SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online.

SACAP is looking to permanently employ an Academic Support Advisor for our Johannesburg Campus.

The Academic Support Advisor plays a pivotal role in providing a full range of academic support and development services to ensure students are empowered to realize their academic success. This position is responsible for helping students succeed academically by offering guidance on study planning, study and coping strategies and interventions, and academic resources. The role will also connect students’ academic interests with their personal and career ambitions.

The Academic Support Advisor is also tasked with monitoring student progress, intervention, and retention of at-risk students.

QUALIFICATIONS AND EXPERIENCE:

• A minimum of an Honours Degree qualification in the discipline of Counselling, Psychology, Coaching, Business Management, Leadership; or at least 5-years’ experience in a cognate field with high academic results
• Advanced computer literacy skills, including online systems
• 2 years of full-time experience, preferably within the field of Higher Education.

SKILLS:

• Strong leadership and management skills, with the ability to motivate and inspire others.
• Excellent communication, interpersonal and conflict resolution skills, with the ability to work effectively with a wide range of stakeholders.
• Strong analytical and problem-solving skills, with the ability to think strategically and make sound decisions.
• Excellent organisational and documentation skills.
• Demonstrated commitment to diversity, equity, and inclusion

PERSONAL ATTRIBUTES:

• Empathic but policy driven
• Self-motivated and holds themselves to a standard of excellence when completing tasks
• Displays high integrity in all situations
• Is diplomatic, professional, and person-centered in their interactions
• Manage stress well and can work under pressure
• Ability to work independently and as part of a team, with the flexibility to adapt to changing circumstances

The role reports directly to the Academic Support Manager and works closely with all student-facing teams.

Operating Hours:

This is a full-time position operating from Mondays to Fridays*:

• Monday to Thursday: 08:30 – 17:00
• Friday: 08:30 – 16:00