Academic Advisor (University Level)

Placements24; Pretoria; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Health insurance

Professional development

Paid time off

Remote work flexibility

Retirement plan

Job summary

Placements24 is seeking an Academic Advisor to guide university students toward achieving academic and career goals in a fully remote role. The position emphasizes compassionate guidance, course planning, and navigating degree requirements, with potential in-person meetings near Pretoria, Gauteng, ZA.

You will connect students with campus resources, advocate for their needs, and monitor progress while collaborating with faculty to support retention and student development.

Qualifications

• Master's degree in Higher Education, Counseling, Psychology, or a related field.

Responsibilities

• Provide individual academic advising to undergraduate students, assisting with course selection and degree planning.
• Help students understand and navigate university policies, procedures, and academic regulations.
• Monitor student academic progress and intervene proactively to address potential challenges.
• Connect students with appropriate campus resources, such as tutoring services, career counseling, and mental health support.
• Assist students in developing academic and career goals, and creating action plans to achieve them.
• Facilitate orientation sessions for new students, introducing them to academic expectations and resources.
• Maintain accurate and confidential student records.
• Stay informed about curriculum changes and program updates.
• Collaborate with faculty and staff across departments to support student success initiatives.

Skills

Interpersonal skills

Active listening

Communication

Remote advising

Education

Master's degree in Higher Education, Counseling, Psychology, or related field

Tools

Student information systems

Advising software

Job description

About the Role

Our client is seeking a compassionate and knowledgeable Academic Advisor to guide university students toward achieving their academic and career goals. This role is vital in supporting student success and retention. As an Academic Advisor, you will work closely with students to help them navigate degree requirements, select appropriate courses, understand university policies, and explore career pathways. You will provide personalized guidance, connect students with campus resources, and advocate for their needs. The ideal candidate possesses excellent interpersonal skills, a deep understanding of academic planning, and a genuine commitment to student development. This is a fully remote position, offering the flexibility to work from anywhere, but requiring strong self‑discipline and excellent virtual communication skills, ideally based near **Pretoria, Gauteng, ZA** to facilitate occasional team meetings. You will be a key point of contact for students, empowering them to make informed decisions about their academic journey.

Key Responsibilities

• Provide individual academic advising to undergraduate students, assisting with course selection and degree planning.
• Help students understand and navigate university policies, procedures, and academic regulations.
• Monitor student academic progress and intervene proactively to address potential challenges.
• Connect students with appropriate campus resources, such as tutoring services, career counseling, and mental health support.
• Assist students in developing academic and career goals, and creating action plans to achieve them.
• Facilitate orientation sessions for new students, introducing them to academic expectations and resources.
• Maintain accurate and confidential student records.
• Stay informed about curriculum changes and program updates.
• Collaborate with faculty and staff across departments to support student success initiatives.

Requirements

• Master's degree in Higher Education, Counseling, Psychology, or a related field.
• Minimum of 3 years of experience in academic advising or student support services in a university setting.
• In-depth knowledge of academic planning, course registration, and university degree requirements.
• Excellent communication, active listening, and interpersonal skills.
• Proficiency in using student information systems and advising software.
• Strong problem‑solving and decision‑making abilities.
• Ability to work independently and manage a caseload of students effectively in a remote setting.
• Empathy and a commitment to fostering student success and well‑being.
• Experience with virtual advising tools and platforms is highly desirable.

Benefits

• Our client offers a competitive annual salary for this full-time role, along with comprehensive benefits.
• These include health, dental, and vision insurance plans.
• A retirement savings plan with employer contributions is provided.
• Opportunities for professional development, including workshops and conferences, are available.
• Generous paid time off, including vacation, sick leave, and public holidays, is granted.
• As a fully remote position, you benefit from the flexibility and convenience of working from home.
• Our client is committed to fostering a supportive and inclusive work environment, even for remote employees near **Pretoria, Gauteng, ZA** and beyond.