ABA Operations & Admin Coordinator — Remote & Flexible

ISTA Solutions; South Africa; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Fully remote

Job summary

ISTA Personnel Solutions in South Africa is hiring an Operations & Administrative Coordinator to support a U.S. healthcare client delivering ABA therapy services.

You will manage inbound calls, assist with recruitment and credentialing, support payroll tasks via Gusto, and pull weekly and monthly reports while maintaining accuracy and a warm, professional tone with families and candidates. This is a fully remote role aligned with South Africa working hours.

Qualifications

• Excellent communication and data-entry skills.
• Ability to manage multiple tasks with accuracy.
• Comfortable working remotely and independently.
• Experience with Google Sheets/Excel and MS Office.

Responsibilities

• Answer and return inbound calls, including referral callbacks, gathering accurate contact and intake information.
• Support recruitment coordination — reviewing resumes, scheduling and conducting interviews for ABA/RBT roles.
• Assist with credentialing admin, including training coordination and background check follow-up.
• Support payroll administration via Gusto, including PTO approvals, denial follow-ups, and payroll entry.
• Pull and maintain weekly/monthly reporting (e.g. billable hours) using Google Sheets/Excel.
• Handle day-to-day administrative tasks and internal documentation.
• Provide friendly, professional customer service to families, referral sources, and candidates.
• Progressively take on additional responsibilities, including light billing support, as you're trained into new areas.

Skills

Communication

Data entry

Reporting

Organizational skills

Tools

Google Sheets

MS Office

Outlook

Gusto

Job description

ISTA Personnel Solutions in South Africa is hiring an Operations & Administrative Coordinator to support a U.S. healthcare client delivering ABA therapy services.

You will manage inbound calls, assist with recruitment and credentialing, support payroll tasks via Gusto, and pull weekly and monthly reports while maintaining accuracy and a warm, professional tone with families and candidates. This is a fully remote role aligned with South Africa working hours.