Overview
Staff Connection is looking for a MANAGING DIRECTOR WITHIN THE 5 YACHT SECTOR.
Key Responsibilities
- Operational Management: Oversee day-to-day operations within the organisation.
- Implement SOPs for safety, guest service, and luxury standards.
- Financial & Commercial Oversight: Develop and manage budgets, forecasts, and financial reports.
- Drive charter sales, events, and partnerships.
- Manage procurement, suppliers, and inventory.
- Ensure profitability and cost efficiency.
- Guest & Client Relations: Uphold 5★ guest experience.
- Build long-term client relationships, especially with VIP / high-net-worth individuals.
- Manage feedback, complaints, and service recovery with professionalism.
- Strategic Leadership: Work closely with owners or directors to set strategic direction.
- Explore growth opportunities.
- Oversee marketing & business development initiatives.
Required Experience & Skills
- Proven track record in luxury hospitality, yachting, cruise, or 5★ hotel / resort management.
- Strong leadership & people management skills.
- Solid financial acumen and P&L management experience.
- Exceptional guest relations, discretion, and problem-solving ability.
Ideal Candidate Profile
- Degree in Hospitality | Business
- SA Local citizens
- Minimum 10yrs experience within a SENIOR role eg MD or CEO in the hospitality or yacht environment
- Professional, polished, and approachable.
- Strategic thinker who can balance operations and luxury guest experience.
- Strong business development skills.
- Able to manage high-pressure situations with diplomacy.
- Cape Town–based (or willing to relocate), with flexibility to travel if required.