TRACK PMS Expert | Systems Troubleshooter & SME

CS Outsource; Venezuela; Presencial; VES 33.698.000 - 58.972.000; Jornada completa

Descripción de la vacante

CS Outsource is seeking an experienced TRACK PMS Expert to own the company’s use of TRACK PMS. The role requires hands-on, expert-level TRACK PMS skills, including configuring settings, troubleshooting issues, and managing integrations across platforms.

You will collaborate with TRACK support to resolve complex problems and document solutions for repeatable workflows. The successful candidate will act as the internal TRACK PMS subject-matter expert, driving improvements and serving as the

Formación

• Expert-level, hands-on TRACK PMS experience required.
• Strong knowledge of TRACK PMS functionality, workflows, settings and configurations.
• Able to investigate issues independently and drive resolution.

Responsabilidades

• Manage day-to-day use of TRACK PMS.
• Troubleshoot TRACK-related technical and system issues.
• Investigate errors, system problems and synchronization issues.
• Monitor integrations between TRACK and other platforms.
• Review and manage TRACK settings, configurations, workflows and processes.
• Document issues with technical information for TRACK provider.
• Follow up with TRACK provider until issues are resolved.
• Support internal teams with TRACK-related questions and usage issues.
• Identify opportunities to improve TRACK workflows and configurations.
• Serve as the internal TRACK PMS subject-matter expert and primary point of contact.

Conocimientos

TRACK PMS expertise

Troubleshooting

System configuration

Documentation

Problem solving

Communication with TRACK support

Herramientas

TRACK PMS

Descripción del empleo

CS Outsource is seeking an experienced TRACK PMS Expert to own the company’s use of TRACK PMS. The role requires hands-on, expert-level TRACK PMS skills, including configuring settings, troubleshooting issues, and managing integrations across platforms.

You will collaborate with TRACK support to resolve complex problems and document solutions for repeatable workflows. The successful candidate will act as the internal TRACK PMS subject-matter expert, driving improvements and serving as the