Operations Assistant

Thea Career Inc.; Caracas; Remote; VES 28,144,000 - 40,457,000; Full time

Benefits offered by this job

Competitive pay in USD

Paid extra hours

Flexible time off

100% remote work

Growth opportunities

Job summary

Thea Career Inc. is seeking an organized Operations Assistant to support daily business routines, data management, and cross-department coordination in a fully remote role.

You will work with the operations team to keep workflows efficient and handle administrative tasks. Strong English, customer service experience, and a proactive mindset are essential as you manage schedules, documents, and communications with caregivers, patients, and insurers.

Qualifications

• Advanced English fluency required.
• Customer service experience handling caregivers, patients, and insurance interactions.
• Excellent organization skills to manage documentation.
• Proactive and creative approach to workflow issues.
• Strong attention to detail and ability to self-organize tasks.
• Ability to identify priorities and manage multiple tasks.

Responsibilities

• Support daily operations tasks, track processes, and coordinate projects.
• Maintain databases, spreadsheets, and inventory records.
• Manage scheduling, document prep, and internal communications.
• Serve as a point of contact for routine inquiries and vendor updates.
• Identify bottlenecks and implement practical fixes.

Skills

Advanced English

Customer service

Organization

Proactivity

Attention to detail

Prioritization

Tools

Google Suite

Microsoft Office

Internal CRMs

Hubstaff

WhatsApp

Zoom

Job description

Job Description

We are looking for an organized and detail-oriented

Job Description

We are looking for an organized and detail-oriented Operations Assistant to help our daily business routines run smoothly. In this role, you will support the operations team with administrative tasks, data management, and cross-departmental coordination. You are a great fit if you love solving problems, managing multiple priorities, and keeping workflows neat and efficient.

What You'll Do

• Day-to-Day Operations: Assist the operations manager with daily tasks, process tracking, and project coordination.
• Data & Record Management: Maintain accurate databases, spreadsheets, inventory records, or software logs.
• Administrative Support: Handle scheduling, document preparation, and internal communications.
• Vendor & Client Communication: Act as a reliable point of contact for routine inquiries, vendor updates, and team requests.
• Problem-Solving: Spot workflow bottlenecks early and help implement quick, practical fixes.

Job Requirements

What you need:

• Advanced English Knowledge.
• Customer Service skills needed to handle the Caregivers/Patients/Insurance interaction.
• Organization skills needed to handle all the important documentation that is required in this position.
• Proactivity and creativeness its needed for this position, someone proactive as opposed to reactive.
• Organization Skills and Attention to Detail: Ability to self-organize given activities and keep a thorough record of tasks, pointers, and process updates.
• Prioritization Skills: Ability to identify, establish, and assign priorities.

Main Tools To Manage During Work Relation

• Google Suite: Google Drive, Corporate Gmail, Docs, Sheets.
• Microsoft Office: Word, Excel.
• Internal CRMs.
• Hubstaff: Web App, Desktop App, and Hubstaff Tasks.
• Whatsapp: Whatsapp Groups.
• Zoom: Meetings and Breakout Rooms.

Benefits

• Competitive Pay in US Dollars
• Paid extra hours
• Time-Off Flexibility
• 100% Remote Work
• Opportunity to Grow

If you have experience in customer service or project management roles, we encourage you to apply!