Operations Assistant

Thea Career Inc.; Caracas; À distance; VES 36 810 000 - 56 091 000; Plein temps

Résumé du poste

Thea Career Inc. is seeking an organized Operations Assistant to support the daily routines of our operations team. You will handle administrative tasks, data management, and cross-department coordination to keep workflows efficient.

This role requires advanced English, strong customer service, and proactive problem solving. You will work with Google Suite, Microsoft Office, CRMs, and Hubstaff to track tasks, coordinate with vendors and clients, and ensure smooth operations in a 100% remote

Qualifications

• Advanced English knowledge required.
• Customer service skills for caregiver/patient/insurance interactions.
• Excellent organization and documentation skills.
• Proactive and creative, able to manage multiple priorities.
• Strong prioritization and self-organization abilities.

Responsabilités

• Assist the operations manager with daily tasks and project coordination.
• Maintain accurate data records and manage spreadsheets.
• Provide scheduling, document preparation, and internal communications.
• Serve as a point of contact for vendors, clients, and team requests.
• Identify workflow bottlenecks and implement practical fixes.

Connaissances

Advanced English

Customer service

Organization

Prioritization

Proactivity

Outils

Google Suite

Microsoft Office

CRM

Hubstaff

WhatsApp

Zoom

Description du poste

Job Description

We are looking for an organized and detail-oriented Operations Assistant to help our daily business routines run smoothly. In this role, you will support the operations team with administrative tasks, data management, and cross-departmental coordination. You are a great fit if you love solving problems, managing multiple priorities, and keeping workflows neat and efficient.

What You'll Do

• Day-to-Day Operations: Assist the operations manager with daily tasks, process tracking, and project coordination.
• Data & Record Management: Maintain accurate databases, spreadsheets, inventory records, or software logs.
• Administrative Support: Handle scheduling, document preparation, and internal communications.
• Vendor & Client Communication: Act as a reliable point of contact for routine inquiries, vendor updates, and team requests.
• Problem-Solving: Spot workflow bottlenecks early and help implement quick, practical fixes.

Job Requirements

What you need:

• Advanced English Knowledge.
• Customer Service skills needed to handle the Caregivers/Patients/Insurance interaction.
• Organization skills needed to handle all the important documentation that is required in this position.
• Proactivity and creativeness its needed for this position, someone proactive as opposed to reactive.
• Organization Skills and Attention to Detail: Ability to self-organize given activities and keep a thorough record of tasks, pointers, and process updates.
• Prioritization Skills: Ability to identify, establish, and assign priorities.

Main Tools To Manage During Work Relation

• Google Suite: Google Drive, Corporate Gmail, Docs, Sheets.
• Microsoft Office: Word, Excel.
• Internal CRMs.
• Hubstaff: Web App, Desktop App, and Hubstaff Tasks.
• Whatsapp: Whatsapp Groups.
• Zoom: Meetings and Breakout Rooms.

Benefits

• Competitive Pay in US Dollars
• Paid extra hours
• Time-Off Flexibility
• 100% Remote Work
• Opportunity to Grow