Field Support Assistant: AVRR & Migrant Reintegration

UN Atlas; Caracas; Presencial; VES 10.939.000 - 21.878.000; Jornada completa

Descripción de la vacante

IOM Venezuela is seeking a Field Support Assistant to provide direct operational support for the AVRR program, family reunification, and resettlement cases. The role focuses on assisting migrants at airports, terminals, and field sites, ensuring safe and dignified services in line with SOPs.

The position requires strong integrity, empathy, and teamwork, with 2+ years in humanitarian field support or related work.

Formación

• Education: University degree in Social Sciences, International Relations, Law, or related field; or secondary education with four years of relevant experience.
• Two years of experience in field operational or logistical support for humanitarian programs or direct assistance to migrants or vulnerable individuals.

Responsabilidades

• Provide direct support at airports, land terminals, and intervention points for AVRR, family reunification, and resettlement activities.
• Assist in organizing information sessions and AVRR assistance in the field.
• Facilitate the orderly and safe flow of migrants during reception at airports.
• Verify required documentation and report inconsistencies.
• Support local logistics for reception, including scheduling and transportation.
• Assist with post-arrival or pre-departure assistance according to IOM procedures.
• Support registration and updating of field case information for AVRR.
• Guide migrants on process requirements and escalate complex queries to supervisor.
• Maintain respectful and empathetic interactions with vulnerable individuals.
• Identify initial indicators of vulnerability and report them.
• Report operational, security, or protection incidents immediately.
• Assist in preparing field reports and participate in security briefings.

Conocimientos

Integrity

Teamwork

Empathy

Communication

Detail orientation

Discretion

Protection focus

Educación

University degree in Social Sciences / IR / Law

Secondary education + 4 years experience

Descripción del empleo

IOM Venezuela is seeking a Field Support Assistant to provide direct operational support for the AVRR program, family reunification, and resettlement cases. The role focuses on assisting migrants at airports, terminals, and field sites, ensuring safe and dignified services in line with SOPs.

The position requires strong integrity, empathy, and teamwork, with 2+ years in humanitarian field support or related work.