Asistente de Apoyo a la Reintegración (RVA)

UN Atlas; Caracas; Presencial; VES 16.408.000 - 27.347.000; Jornada completa

Descripción de la vacante

International Organization for Migration (IOM) in Venezuela is seeking an AVRR Operations Support role to assist reintegration, family reunification, and resettlement activities. The incumbent will provide direct operational and logistical support, ensuring safety, dignity, and adherence to SOPs under supervision.

The role emphasizes data protection, documentation, coordination with protection teams, and reporting.

Formación

• Secondary education with four years of relevant work experience, OR a University Degree in Social Sciences, International Relations, Law, or a related field with two years of relevant professional experience.
• Universities must be listed in the UNESCO World Higher Education Database.
• One year of experience in technical and operational support for reintegration within humanitarian programs.

Responsabilidades

• Provide operational, documentary, and follow-up support for the AVRR reintegration component, escalating eligibility decisions and exceptional needs to the supervisor.
• Implement AVRR reintegration procedures for beneficiaries and gather information on activities, needs, and services to inform strategy development.
• Apply IOM's institutional guidelines on sustainable reintegration and rights-based approaches, reporting any challenges.
• Support continuity of assistance by collecting reintegration documentation for assigned cases.
• Coordinate with protection, livelihoods, social cohesion, and local capacity-building efforts.

Conocimientos

Integrity & ethics

Teamwork

Empathy & sensitivity

Effective communication

Operations & logistics

Documentation & follow-up

Confidentiality

Human rights approach

Educación

Secondary education + 4 yrs exp

University degree in Social Sciences/IR/Law

Descripción del empleo

Organizational context: The International Organization for Migration (IOM) in Venezuela implements Assisted Voluntary Return and Reintegration (AVRR) projects for Venezuelan migrants returning voluntarily. This role supports the operational implementation of AVRR, family reunification, and resettlement cases, ensuring activities are conducted safely, with dignity, and in compliance with IOM standards. The position focuses on direct assistance to migrants and operational-logistical support.

Job purpose: The purpose of this role is to provide direct operational support for the implementation of the Assisted Voluntary Return and Reintegration (AVRR) program, as well as family reunification and resettlement cases. The incumbent will ensure that all activities are executed safely, with dignity, efficiently, and in accordance with IOM's Standard Operating Procedures (SOPs), policies, and principles. A key focus will be on direct assistance to migrant individuals and providing logistical-operational support under the supervision of the AVRR Case Management Associate. This role is crucial for the successful reintegration of returnees, requiring coordination with protection, livelihoods, social cohesion, and local capacity-building efforts.

Responsibilities: Provide operational, documentary, and follow-up support for the AVRR reintegration component, escalating eligibility decisions and exceptional needs to the supervisor. Implement AVRR reintegration procedures for beneficiaries and gather information on activities, needs, and services to inform strategy development. Apply IOM's institutional guidelines on sustainable reintegration and rights-based approaches, reporting any challenges. Support continuity of assistance by collecting reintegration documentation for assigned cases. Compile and systematize information on local contexts, service gaps, and reintegration opportunities to aid strategic planning. Prepare activity summaries and operational observations for reporting and planning purposes. Support the operational planning and scheduling of reintegration activities. Monitor reintegration activities and action plans, reporting progress and issues. Uphold IOM's data protection and confidentiality principles. Receive strategic and operational guidance for standardized procedure execution. Identify operational gaps and propose technical adjustments. Facilitate coordination between return and reintegration support services. Contribute to monitoring reintegration component indicators and goals. Document best practices and lessons learned. Assist with other AVRR program tasks as required.

Education: Completion of secondary education with four years of relevant work experience, OR a University Degree in Social Sciences, International Relations, Law, or a related field with two years of relevant professional experience. Universities must be listed in the UNESCO World Higher Education Database.

Work experience: One year of experience in technical and operational support for reintegration within humanitarian programs, focusing on direct assistance to migrant populations or vulnerable individuals.

Skills: Integrity, professional ethics, teamwork, sensitivity, empathy, effective communication, operational and logistical support (office and field), procedural application for registration/documentation/follow-up, confidentiality, discretion with sensitive information, and a Human Rights and Protection approach.

Required languages: Spanish

Desired languages: