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International Organization for Migration (IOM) Venezuela seeks a field operations support role to assist in AVRR activities, family reunification, and resettlement efforts. The role involves supervising field staff, ensuring adherence to procedures, and coordinating with case management and psychosocial teams to ensure dignified return processes.
The position emphasizes voluntariness, informed consent, data protection, and cross-team coordination in a humanitarian context.
Organizational context: The International Organization for Migration (IOM) implements Assisted Voluntary Return and Reintegration (AVRR) projects in Venezuela for Venezuelan migrants choosing to return. This role operates under the general supervision of the Senior AVRR Operations Assistant and direct supervision of the AVRR Operations Assistant, contributing to the planning and coordination of field operational activities.
Job purpose: The purpose of this role is to support the planning and execution of field activities for Assisted Voluntary Return and Reintegration (AVRR) projects. The position involves supervising field support staff, ensuring adherence to established procedures, and acting as an operational liaison between field activities and case management, psychosocial support, and reintegration functions. The role ensures integrated, beneficiary-centered implementation and facilitates coordination and follow-up of assistance actions, contributing to the safe, dignified, and informed return of Venezuelan migrants.
Key responsibilities include supporting the planning and field execution of AVRR, family reunification, and resettlement assistance. This involves organizing and overseeing field support staff, providing guidance on procedures, and verifying task completion. The role ensures voluntariness, confidentiality, and informed consent principles are applied. It also involves supporting the resolution of complex operational incidents, coordinating referrals with case management and psychosocial support teams, and reporting on operational incidents. The position requires monitoring returnees, contributing to database updates, and preparing requested reports. Additionally, the role ensures data protection and confidentiality and may support other AVRR team tasks as needed.
Requires a complete secondary education with five years of relevant work experience, OR a university degree in social sciences, international relations, law, political science, or a related field with three years of relevant professional experience. Universities must be listed in the UNESCO World Higher Education Database.
Requires two years of experience in assisting or caring for vulnerable individuals. One year of specific experience in managing Assisted Voluntary Return and Reintegration cases is desirable.
Proficiency in applying registration, eligibility, documentation, and follow-up procedures. Attention to detail for data consistency and process traceability. Confidentiality and discretion in data handling. Institutional and inter-institutional coordination. Operational and logistical support in field conditions. Human Rights and Protection focus for recognizing vulnerability indicators.
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