Customer Service Agent VEN

Gocreativestudios; Caracas; Remote; VES 11,686,000 - 17,529,000; Full time

Benefits offered by this job

Fully remote

Growth opportunities

Job summary

GoCreativestudios is seeking a customer service specialist to join our fully remote team in Latin America. You will respond to inquiries by phone, email, and chat, resolve issues, and maintain accurate records of interactions.

The role requires fluent English, excellent communication, and a customer-first attitude. A reliable home workspace and internet connection are essential for this remote position, with training and growth opportunities available within the company.

Qualifications

• Fluent English (spoken and written) required.
• Experience in customer service or call centers preferred.
• Strong communication and customer-first attitude.
• Ability to multitask and stay organized under pressure.
• Reliable internet and a quiet home workspace for remote role.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer issues.
• Maintain accurate records of customer interactions.
• Provide product/service information clearly and accurately.
• Contribute to improving customer satisfaction and service processes.

Skills

Fluent English

Strong communication

Customer-first attitude

Multitasking

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner.
• Resolve customer issues and ...
• Maintain accurate records of customer interactions.
• Provide product/service information clearly and accurately.
• Contribute to improving customer satisfaction and service processes.
• Important for Latin America: U.S. residency and work permits are not required.

Requirements

• Fluent English (spoken and written) — required.
• Previous experience in customer service, call centers, or BPO environments preferred.
• Strong communication skills and a customer-first attitude.
• Ability to multitask and stay organized under pressure.
• Reliable internet connection and a quiet home workspace (remote role).

What we offer

• Competitive monthly salary.
• Fully remote position.
• Training and growth opportunities within the company.