Zoo Visitor Experience Specialist

Abilene Zoological Gardens; Abilene (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

Abilene Zoological Gardens in Abilene, TX is seeking a Guest Services representative to greet visitors, answer questions, process payments, and provide information on zoo activities. This entry level role supports Guest Service Managers and may operate a city vehicle under supervision.

Qualifications include a high school diploma or GED, strong customer service and cash handling skills, and ability to work flexible hours including nights and weekends in outdoor conditions.

Qualifications

• Entry level position; preference for previous customer service experience.
• High school diploma or GED required.

Responsibilities

• Greets and directs zoo visitors; answers general questions.
• Provides administrative support for Guest Service Managers.
• Handles guest inquiries, directions, and information on zoo activities.
• Processes payments, reservations, and visitation paperwork.
• Maintains and inventories equipment and spaces.

Skills

Customer service

Cash handling

Communication

Time management

Education

High school diploma or GED

Tools

Computer literacy

Job description

Abilene Zoological Gardens in Abilene, TX is seeking a Guest Services representative to greet visitors, answer questions, process payments, and provide information on zoo activities. This entry level role supports Guest Service Managers and may operate a city vehicle under supervision.

Qualifications include a high school diploma or GED, strong customer service and cash handling skills, and ability to work flexible hours including nights and weekends in outdoor conditions.