Zoo Events Lead: On-Site Operations & Guest Experience

Abilene; Abilene (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Abilene Zoo in Abilene, TX seeks an experienced Events Lead to coordinate and execute on-site operations for daily events, rentals and after-hours programs. You will lead event setup, manage staff, oversee equipment and inventory, and ensure timely, safe and welcoming experiences for guests and clients.

Under supervision, you will work with divisions across the city, adapt to schedules, handle guest inquiries, and maintain records and checklists.

Qualifications

• Requires at least one year of experience in event operations, hospitality, or related field.
• Experience coordinating events, leading teams, operating equipment, and managing inventory is preferred.
• High school diploma or GED required; valid Texas driver’s license or ability to obtain within 90 days.

Responsibilities

• Lead on-site coordination of event activities, staff, spaces, equipment, and timelines.
• Review event details and ensure spaces, decor, and equipment are prepared and safe.
• Oversee setup/teardown of tables, tents, decor, signage, and related items.
• Provide professional customer service to guests, rental clients, and vendors; respond to needs and escalate when needed.
• Maintain inventory and documentation; communicate supply or maintenance needs to staff.

Skills

Event operations

Customer service

Inventory control

Equipment operation

Safety procedures

Communication

Team coordination

Education

High school diploma or GED

Tools

Forklift operation

Scissor lift operation

Vehicle operation

Job description

Abilene Zoo in Abilene, TX seeks an experienced Events Lead to coordinate and execute on-site operations for daily events, rentals and after-hours programs. You will lead event setup, manage staff, oversee equipment and inventory, and ensure timely, safe and welcoming experiences for guests and clients.

Under supervision, you will work with divisions across the city, adapt to schedules, handle guest inquiries, and maintain records and checklists.