Zoning & Compliance Specialist

Colchester Technical Rescue; North Carolina; On-site; USD 25,000 - 39,000; Part time

Job summary

The Town of Colchester is seeking a part-time Zoning & Compliance Specialist to support communications and responses for the zoning enforcement program during real estate transfers.

Responsibilities include drafting letters, processing payments, and assisting with permits, Certificates of Occupancy, and site visits, while delivering excellent customer service in a collaborative municipal environment.

Qualifications

• Customer service mindset and strong communication skills are essential.
• Comfort with managing multiple priorities and a positive attitude.
• Proficiency in MS Office and ability to learn specialized software.

Responsibilities

• Drafts and issues Zoning letters and research documents for compliance.
• Facilitates after-the-fact building and zoning permits and Certificates of Occupancy.
• Collects and processes payments for zoning letters.
• Consults with property owners, contractors on permits and zoning.
• Maintains file management to support permit and letter processes.
• Investigates zoning and land-use complaints as needed.

Skills

Customer service

Verbal communication

Written communication

Tools

MS Office

Job description

Town Employment

Zoning & Compliance Specialist

The Department of Planning & Zoning is seeking a part-time office professional to support with communications and responses as part of the Town’s ongoing zoning enforcement program at time of real estate transfers. There is some flexibility with the work schedule within the Town's standard hours of 8:00 am - 4:30 pm. The Zoning Compliance Specialist will focus on departmental administrative and customer service tasks related to permitting functions. This public-facing position is part of a small, team-oriented, collaborative environment that plays a vital role in connecting with and serving the community.

Drafts and issues Bianchi Letters (Zoning Compliance Letters), including research of Town documents to confirm compliance, facilitating after-the-fact building & zoning permits, Certificates of Occupancy, and scheduling site visits. Collects and processes payments associated with Bianchi Letters. Consults directly with property owners, contractors or others to answer questions regarding Building & Zoning permits. Facilitates file management to support building and zoning permits and Bianchi letter processes. Investigates zoning and land use complaints, as time allows and as part of the overall efforts of the Planning & Zoning Department.

The ideal candidate will have a customer service mindset, excellent written and verbal communication skills, the ability to manage competing priorities and a positive attitude, with the desire to always work towards a solution. Proficiency in MS Office Suite and the ability to learn specialized software. Must possess a valid driver’s license.

Position open until filled. The Town of Colchester is an equal opportunity employer.