Zone Merchandiser & Customer Experience Specialist

Ollie; Burlington (IA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Voluntary benefits

Job summary

Ollie’s is seeking a Retail Zone Specialist to assist customers and maintain the store’s appearance, focusing on a designated zone. You’ll handle customer service, merchandising, and zone upkeep, contributing to a clean, inviting shopping experience.

Responsibilities include merchandising per standards, answering questions about promotions, handling shipments, pricing, and zone recovery. This role requires flexibility to work varied shifts and a positive team mindset.

Qualifications

• Customer-focused approach and strong communication.
• Ability to merchandise and maintain store visuals.
• Team-oriented with reliability and a positive attitude.

Responsibilities

• Ensure zone merchandise is properly displayed and stocked per standards.
• Answer customer questions and promote store promotions to drive sales.
• Assist with receiving shipments, pricing, and general store recovery.
• Keep assigned zone neat and organized and support additional duties as needed.

Skills

Customer service

Merchandising

Teamwork

Attention to detail

Flexibility

Education

High school diploma or equivalent

Job description

Ollie’s is seeking a Retail Zone Specialist to assist customers and maintain the store’s appearance, focusing on a designated zone. You’ll handle customer service, merchandising, and zone upkeep, contributing to a clean, inviting shopping experience.

Responsibilities include merchandising per standards, answering questions about promotions, handling shipments, pricing, and zone recovery. This role requires flexibility to work varied shifts and a positive team mindset.