Zipline Canopy Tour Guide & Safety Lead

Omni Hotels & resorts; Hot Springs (AR); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

The Omni Homestead Resort & Spa is seeking a Zipline Guide to join our mountain adventure team. You will greet guests, lead Canopy Tour groups, and ensure safe operations at heights of 200+ feet while delivering outstanding guest service.

Strong communication, leadership, and the ability to stand for long hours in varied weather are essential; CPR and First Aid certification are desired. Prior experience in outdoor recreation or ski-related activities is a plus.

Qualifikationen

• Must be able to stand for 8+ hrs per day.
• Comfortable working in extreme weather conditions.
• CPR and First Aid certification is desired.
• Experience in the ski industry, outdoor education, recreation management, high angle ropes courses, and/or interpretive/educational programming a plus.

Aufgaben

• Demonstrate strong customer service skills.
• Assist desk staff with check in process, waivers and storing belongings.
• Greet guests and give an introductory orientation talk.
• Inspect, repair as needed and prepare guide equipment, guest equipment, and Canopy Tour course daily.
• Complete Daily Operations Check List and Report and Equipment Use Log. Complete Near Misses/Incidents when pertinent.
• Inform Canopy Tour director of any maintenance needs on the course.
• Guide groups of up to 8 guests on the Canopy Tour, and demonstrate proficiency in the multitude of skills required to guide.
• Ensure that all procedures covered in the Guide Training Manual are followed.
• Respond when necessary to evacuate participants from the course.
• Provide a friendly and welcoming atmosphere for Canopy Tour guests.
• Assist in operating the Williwaw Dual Racing Zip
• Current First Aid/CPR Certification is required of all guides.

Kenntnisse

Customer service

Communication

Leadership

Jobbeschreibung

The Omni Homestead Resort & Spa is seeking a Zipline Guide to join our mountain adventure team. You will greet guests, lead Canopy Tour groups, and ensure safe operations at heights of 200+ feet while delivering outstanding guest service.

Strong communication, leadership, and the ability to stand for long hours in varied weather are essential; CPR and First Aid certification are desired. Prior experience in outdoor recreation or ski-related activities is a plus.