Zero Trust Operations Lead - Incident Response & Automation

Charles Schwab; Omaha (NE); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

401k match

Sabbatical

Parental leave

Tuition reimbursement

Health/dental/vision

Job summary

Charles Schwab in Omaha, NE, is seeking a Senior Manager for Zero Trust Operations to own critical incident response, platform risk, and cross‑domain security resilience. You will translate telemetry into actionable outcomes and lead technical direction during high‑stakes events.

This role emphasizes evolving policy, automation, and AI‑assisted workflows, mentoring peers, and partnering with engineering and SOC teams to raise the operational bar and scale Zero Trust services across the

Qualifications

• 5+ years of experience in cybersecurity.
• 3+ years operating Zero Trust solutions (ZTNA, CASB, SWG, SASE).
• Working knowledge of networking fundamentals and cloud security concepts.
• Automation experience with Python or scripting.

Responsibilities

• Lead response to complex Zero Trust incidents and degradations.
• Investigate and resolve complex connectivity and performance issues across networks and cloud.
• Act as incident leader and escalation authority for high-impact events.
• Set stakeholder communications during major incidents with clear impact assessments.
• Design and implement high-risk configuration changes aligned with security strategy.
• Develop runbooks and incident response practices that scale across teams.

Skills

Zero Trust

Incident response

Automation

Python

Education

Bachelor's degree

Security certifications

Zero Trust certifications

Network certifications

Job description

Charles Schwab in Omaha, NE, is seeking a Senior Manager for Zero Trust Operations to own critical incident response, platform risk, and cross‑domain security resilience. You will translate telemetry into actionable outcomes and lead technical direction during high‑stakes events.

This role emphasizes evolving policy, automation, and AI‑assisted workflows, mentoring peers, and partnering with engineering and SOC teams to raise the operational bar and scale Zero Trust services across the