YPP After Sales Representative

G.D S.p.A, a Coesia company; Richmond (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid parental leave

Job summary

G.D S.p.A, a Coesia company in the United States, seeks a Young Professional Program After Sales Representative to drive spare parts sales in the designated region. You will build lasting customer relationships and work with local and international teams to ensure a smooth, accurate service.

The role requires managing inquiries, preparing quotations, processing orders, and providing status updates while actively pursuing growth opportunities. Travel to training abroad is part of the program.

Qualifications

• Bachelor's degree in a related field.
• Strong interpersonal and communication skills for clear discussions and presentations.
• Ability to balance multiple priorities and make good judgments.
• Proactive with a track record of achieving goals.
• Data-driven approach to analysis and recommendations.
• Willingness to travel for suppliers, sites, and training.

Responsibilities

• Drive spare parts sales within the geographic area.
• Build and maintain long-term customer relationships.
• Respond to inquiries, prepare quotations, and process orders.
• Provide order status updates and handle customer requests.
• Collaborate with local and international teams to ensure a seamless customer experience.
• Pursue opportunities to grow the parts business and advise customers.

Skills

Interpersonal and communication skills

Persuasion and presentation

Prioritization and judgment

Motivation and goal orientation

Data analysis

Willingness to travel

Education

Bachelor's degree in Supply Chain, Manufacturing, Engineering, Operations, Business Management, or related fields

Job description

G.D is a leading organization headquartered in Bologna, Italy. As a key player in the high-tech machineries production, we specialize in in cutting-edge technologies, shaping the future of industrial automation.

Our business portfolio encompasses a wide range of innovative making and packing solutions, in particular for Modern Oral and Next Generation products.

We strive to continuously expand our offerings and enhance our capabilities to meet the evolving needs of our customers. For more detailed information about G.D and its comprehensive business landscape, please visit www.gidi.it.

G.D is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia operates in 36 countries with 20 different companies and employs over 8,000 people as of 2023.

About the Role

About the Young Professional Program

This role is a part of Coesia's Young Professionals Program (YPP). YPP is a 2-year rotational program with structured training during the role to develop high potential, early career professionals.

The After Sales Representative is responsible for the spare part sales in the geographic area. He/she builds long term relationships externally, with the customers and internally with local and international teams.

This role develops and maintains strong, long-term relationships with customers while collaborating closely with local and international teams to ensure a seamless customer experience. Key responsibilities include managing spare parts inquiries, preparing quotations, processing customer orders, providing order status updates, and handling various customer requests and correspondence with accuracy and professionalism. The

After Sales Representative actively follows up on opportunities to grow the parts business and serves as a trusted advisor by understanding customer needs. Success in this role requires a customer-focused mindset, strong communication skills, attention to detail, and a passion for helping customers achieve their operational goals.

What You Need to Be Successful

• Bachelor's degree education in Supply Chain, Manufacturing, Engineering, Operations, Business Management, or related fields.
• Excellent interpersonal and communication skills. Able to persuade, motivate, and align support for key ideas and initiatives, and prepare clear and concise oral and written discussions and presentations.
• Ability to balance and manage multiple complicated priorities and exhibit good judgment and decision-making skills.
• Demonstrates a high level of motivation with a track record of pursuing and achieving goals.
• Skill in using data and information analyses to draw conclusions and make solid recommendations.
• Able to travel as needed to suppliers, company sites, and other destinations as needed.
• During the Young Professional Program, you will travel to out of country for a two week training

Our Offer

Coesia North America offers a competitive benefit package which includes, among other things:

• Multiple health insurance plan options
• 401k with up to 6% company match
• Salary: $70,000 per year
• Paid parental leave Coesia is an equal opportunity employer.

We believe in fair, merit-based recruitment and assess all candidates exclusively on the basis of their qualifications, skills, experience and suitability for the role.