Youth Sports Programs Administrator & Communications Lead

Young Mens Christian Association Of The Chesapeake Inc; Cambridge (MD); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

The YMCA in Cambridge, MD is seeking a Youth & Adult Program Administrator to manage day-to-day administrative and communication needs for all sports programming. You will be the main point of contact for families, coaches, players, and leadership, ensuring well-organized programs with clear communication and a positive experience.

The ideal candidate is highly organized, responsive, personable, and capable of juggling multiple priorities in a youth sports setting.

Qualifikationen

• Experience in youth sports, recreation, education, customer service, administration, or a related field preferred.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Comfortable communicating with parents, children, coaches, and program leadership.
• Strong attention to detail and ability to manage multiple priorities.
• Comfortable using email, spreadsheets, calendars, registration systems, and social media platforms.
• Ability to work independently while also collaborating effectively with a team.
• Positive, professional, and solutions-oriented attitude.

Aufgaben

• Serve as a primary point of contact for parents, players, coaches, and prospective families.
• Respond to questions and requests in a timely, professional, and friendly manner.
• Manage program communications through email, newsletters, text/messaging platforms, and other communication channels.
• Prepare and distribute important program information, including schedules, registration deadlines, weather updates, program changes, and event details.
• Help ensure families receive clear and consistent information throughout each season.
• Maintain a welcoming and positive experience for players and families.
• Support marketing and promotion of sports programs, camps, clinics, leagues, and special events.
• Create and distribute engaging program communications and promotional materials.
• Manage or assist with social media content, email marketing, website updates, and other digital communications.
• Coordinate promotional efforts with program leadership and other staff.
• Collect photos, testimonials, and program highlights to help showcase the sports programming.
• Coordinate practice, game, training, camp, clinic, and event schedules.
• Maintain accurate calendars and communicate schedules to coaches and families.
• Assist with field assignments and resolve scheduling conflicts.
• Coordinate schedule changes, cancellations, weather-related updates, and make-up sessions.
• Work with coaches and program leadership to ensure staffing and scheduling needs are met.
• Maintain organized records of program activities and schedules.
• Manage the player registration process from initial enrollment through program completion.
• Monitor registrations, rosters, waitlists, payments, and required player information.
• Assist with registration questions and troubleshoot registration issues.
• Maintain accurate participant and program records.
• Support registration communications, including opening/closing dates, reminders, confirmations, and deadlines.
• Assist with check-in and administrative needs for camps, clinics, tournaments, and other events.
• Serve as an administrative resource for coaches throughout the season.
• Communicate schedules, rosters, field assignments, program updates, and other important information to coaches.
• Help coaches access the information, equipment, resources, and support they need to run successful sessions.
• Assist with coach onboarding and administrative requirements.
• Help coordinate coach availability and staffing needs.
• Provide timely support when coaches encounter scheduling, registration, parent communication, or other program-related issues.
• Help create a positive, organized, and professional environment for the coaching staff.
• Support the overall organization and smooth operation of all sports programming.
• Assist with game days, tournaments, camps, clinics, and special events as needed.
• Maintain organized digital and physical program files.
• Track important deadlines, tasks, and seasonal milestones.
• Identify operational challenges and proactively communicate solutions to program leadership.

Kenntnisse

Communication skills

Organizational skills

Time management

Customer service

Team collaboration

Tools

Registration systems

Email platforms

Calendar software

Social media platforms

Jobbeschreibung

The YMCA in Cambridge, MD is seeking a Youth & Adult Program Administrator to manage day-to-day administrative and communication needs for all sports programming. You will be the main point of contact for families, coaches, players, and leadership, ensuring well-organized programs with clear communication and a positive experience.

The ideal candidate is highly organized, responsive, personable, and capable of juggling multiple priorities in a youth sports setting.