Youth Sports Game Day Operations Lead

RCX Sports; Romeo (MI); On-site; USD 24,796 - 34,440; Part time

Job summary

RCX Sports is seeking a part-time Game Day Rep to oversee operations for multiple youth sports programs, including NFL FLAG, NHL STREET, MLS GO, and NBA/WNBA Jr. Leagues.

You will set up and break down league booths and fields, manage situations with coaches, players, parents, and officials, and support on-site customer interactions. The role emphasizes building relationships with coaches and officials, filling in as a coach or official when needed, and maintaining clear communication with

Qualifications

• High school diploma or equivalent (preferred).
• Must be 18 years of age or older.
• Customer service-oriented.
• Problem-solving and conflict-resolution experience.

Responsibilities

• Oversee game day operations across multiple youth sports programs throughout the year, including NFL FLAG, NHL STREET, MLS GO, and NBA/WNBA Jr. Leagues
• Support sport‑specific game day operations including set‑up and break down of league booths and fields/courts, and handle game situations involving coaches, players, parents/guardians, and officials
• Establish relationships with coaches and officials, and fill in as a coach or official as needed
• Prepare official’s scorecards, sell mouth guards, and meet and greet customers at the field
• Communicate with supervisor throughout week, attend weekly Game Day Rep meetings at night and submit Weekend League Review (scores, events of the day, etc.)
• Communicate with supervisor throughout day via phone with internet access
• Respectfully resolve conflicts and address concerns and questions from customers appropriately
• Regularly attend coaches’ meetings, staff trainings, weekly meetings with supervisor

Skills

Customer service

Problem solving

Conflict resolution

Enthusiastic

Education

High school diploma or equivalent

Job description

RCX Sports is seeking a part-time Game Day Rep to oversee operations for multiple youth sports programs, including NFL FLAG, NHL STREET, MLS GO, and NBA/WNBA Jr. Leagues.

You will set up and break down league booths and fields, manage situations with coaches, players, parents, and officials, and support on-site customer interactions. The role emphasizes building relationships with coaches and officials, filling in as a coach or official when needed, and maintaining clear communication with