Youth Sports Game Day Lead

RCX Sports; Warren (MI); On-site; USD 24,796 - 34,440; Part time

Job summary

RCX Sports is seeking a part-time Game Day Assistant in Warren, MI to support youth sports events across NFL FLAG, NHL STREET, MLS GO, and NBA/Jr. Leagues.

You will help set up and break down booths and fields, manage on-field situations, and greet customers with a professional attitude. You must be at least 18, have a high school diploma (preferred), and bring strong customer service, problem-solving, and conflict-resolution skills.

Qualifications

• High school diploma or equivalent (preferred)
• Must be 18 years of age or older
• Customer service-oriented
• Problem‑solving skills and conflict resolution experience
• Enthusiastic approach and a passion for youth sports

Responsibilities

• Oversee game day operations across multiple youth sports programs throughout the year, including NFL FLAG, NHL STREET, MLS GO, and NBA/WNBA Jr. Leagues
• Support sport‑specific game day operations including set‑up and break down of league booths and fields/courts, and handle game situations involving coaches, players, parents/guardians, and officials
• Establish relationships with coaches and officials, and fill in as a coach or official as needed
• Prepare official’s scorecards, sell mouth guards, and meet and greet customers at the field
• Communicate with supervisor throughout week, attend weekly Game Day Rep meetings at night and submit Weekend League Review (scores, events of the day, etc.)
• Communicate with supervisor throughout day via phone with internet access
• Respectfully resolve conflicts and address concerns and questions from customers appropriately
• Regularly attend coaches’ meetings, staff trainings, weekly meetings with supervisor

Skills

Customer service

Problem-solving

Conflict resolution

Education

High school diploma

Job description

RCX Sports is seeking a part-time Game Day Assistant in Warren, MI to support youth sports events across NFL FLAG, NHL STREET, MLS GO, and NBA/Jr. Leagues.

You will help set up and break down booths and fields, manage on-field situations, and greet customers with a professional attitude. You must be at least 18, have a high school diploma (preferred), and bring strong customer service, problem-solving, and conflict-resolution skills.