Youth Special Needs Case Management Supervisor

Professional Services Group, Inc.; Madison (WI); On-site; USD 66,000 - 69,000; Full time

Benefits offered by this job

Competitive benefits package

Paid time off & holidays

Employer-sponsored insurance

Job summary

Professional Services Group in Madison, WI, is seeking a Supervisor to lead the Children’s Long-Term Support (CLTS) program team in Dane County. The role involves day-to-day supervision of Case Managers and overseeing referrals, caseloads, and budget.

On-site work with some hybrid scheduling may be required. The ideal candidate holds a Bachelor’s degree in Social Work or related field and at least three years of experience with at-risk youth and families.

Qualifications

• Bachelor's Degree in Social Work, Psychology, Criminal Justice, or related is required.
• Three years of prior experience working with at-risk youth and families with multiple issues is required.
• Must have reliable transportation on a daily basis, a valid driver's license, and automobile insurance.

Responsibilities

• Guide staff in the development of client assessments, service plans, and case notes; review and approve final documents from staff.
• Assist with incoming referrals, assignments, and monitoring of caseloads and workload.
• Responsible for hiring, training, supervising, evaluating, and disciplining of program staff.
• Monitor the program budget
• Monitor files, documentation deadlines, billing units, productivity, service authorizations, and billing claims
• Ensure quality assurance through file reviews
• Review billing units for accuracy and assist in correcting rejected billing claims
• Safely transport clients as needed
• Act as a resource for case managers in client emergency and crisis situations

Skills

Supervisory experience

Budget monitoring

Staff training

Education

Bachelor’s degree in Social Work/related field

Job description

Professional Services Group is now hiring for the position of Supervisor over the Children's Long-Term Support Program in Dane County! Here at PSG, we are a community-based social services organization committed to helping families achieve their greatest potential.

Job Summary

We are expanding the Childrens' Long-Term Support (CLTS) program in Dane County, and are hiring a Supervisor to lead a new team of Case Managers.

The CLTS Waiver Program in Dane County provides access and funding for supportive services to youth and their families with a variety of physical, developmental, or mental health disabilities. The CLTS waiver provides financial assistance for services that are needed to keep these children safely in a home or community setting. As the Supervisor, you will provide the day-to-day supervision to a team of Case Managers within the CLTS Program.

Key Responsibilities Of The Supervisor

• Guide staff in the development of client assessments, service plans, and case notes; and review and approve final documents from staff
• Assist with incoming referrals, assignments, and monitoring of caseloads and workload
• Responsible for hiring, training, supervising, evaluating, and disciplining of program staff
• Monitor the program budget
• Monitor files, documentation deadlines, billing units, productivity, service authorizations, and billing claims
• Ensure quality assurance through file reviews
• Review billing units for accuracy and assist in correcting rejected billing claims
• Safely transport clients as needed
• Act as a resource for case managers in client emergency and crisis situations

LOCATION:

Madison, Wisconsin. Must be available to work on-site, with some flexibility for hybrid scheduling dependent on program needs.

SALARY:

$66,000-69,000 annually

SCHEDULE:

Monday-Friday 8:00am-5:00pm with occasional evenings as needed to accommodate client schedules.

WHY WORK WITH PSG/CIP?

• Be part of a passionate team dedicated to making a difference in the community!
• Work culture that values not only the health and well-being of the clients we serve, but also our staff
• Competitive benefits package, including: generous paid time off (PTO) and company holidays; medical, vision, dental, and life insurance; short- and long-term disability; 401k and profit sharing; pet insurance; and Employee Assistance Program (EAP)
• One of our medical insurance plans with employee-only coverage is offered with no monthly premium!

Requirements

• Bachelor's Degree in Social Work, Psychology, Criminal Justice, or related is required.
• Three years of prior experience working with at-risk youth and families with multiple issues is required.
• Must have reliable transportation on a daily basis, a valid driver's license, and automobile insurance.

Equal Employment Opportunity/M/F/disability/protected veteran status

Salary: $66000 - $69000 per year