Youth Services Supervisor, Family & Crisis Support

Delaware LLC; Wilmington (DE); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Shift differential

Job summary

Delaware LLC is seeking a Family Service Supervisor to oversee youth shelter program staff in the Division of Family Services. You will plan, assign, and evaluate staff work, and provide orientation and ongoing training on case management practices and agency policies.

You will review case histories, coordinate with other agencies, and support staff in crisis situations. Significant statewide travel may be required; valid driver's license is needed.

Qualifications

• Four years' experience in professional health or human service work or a Bachelor's degree or higher.
• Two years' experience in health or human services focusing on the safety and welfare of families.
• Three years' experience in case management.
• Coursework, training and/or work experience in staff supervision.

Responsibilities

• Assigns cases to staff; establishes caseload controls; reviews case histories and monitors treatment plan for conformity to social service principles and progress in meeting client needs.
• Conducts orientation for new employees and ongoing training on case management theories and policies and procedures.
• Evaluates unit effectiveness and prepares reports on monthly statistics for treatment activity, placement and custody and other surveys and reports as requested by superiors.
• Acts as intermediary in resolving problems encountered by staff in coordinating service plans requiring interdivisional and/or interagency cooperation.
• Provides support to staff in crisis situations, such as potential suicides, assault and battery against youths and sexual abuse cases.
• May be required to isolate and/or physically restrain youths acting out.

Job description

Delaware LLC is seeking a Family Service Supervisor to oversee youth shelter program staff in the Division of Family Services. You will plan, assign, and evaluate staff work, and provide orientation and ongoing training on case management practices and agency policies.

You will review case histories, coordinate with other agencies, and support staff in crisis situations. Significant statewide travel may be required; valid driver's license is needed.