Youth Services Program Support Specialist

Roanoke County, Virginia; Roanoke (VA); On-site; USD 27,000 - 36,000; Part time

Job summary

Roanoke County, Virginia is seeking a part-time Administrative Support staff member for the Parks, Recreation and Tourism Department. The role focuses on assisting with program planning, documentation, and routine reports, while using CLASS software to handle registrations and inquiries.

The candidate should have a high school diploma with related coursework; an Associates Degree is preferred. Strong communication, budgeting, and teamwork skills are essential for success in a collaborative

Qualifications

• Required: Education equivalent to graduation from high school with college courses in recreation, psychology, education or related field.
• Preferred: Associate Degree in Recreation or related field.

Responsibilities

• Assists in developing purposeful program plans for recreation programs for preschool, youth, and adults.
• Participates in evaluating participant goals to ensure programs meet needs.
• Works to ensure program goals are met.
• Uses CLASS software to register participants and access information for customer services.
• Maintains financial information to track budgets and cost effectiveness.
• Purchases and maintains supplies for programs.
• Enters and maintains participant information.
• Attends department meetings and HR trainings as needed.
• Communicates with parents, care providers, guardians and participants about program issues.

Skills

Administrative procedures

Recreation programming

Communication skills

Documentation

Goal setting

Supervising others

Teamwork

Confidentiality

Customer service

Education

High school diploma with college courses in recreation/psychology/education

Associate Degree in Recreation or related field

Tools

Microsoft Excel

Microsoft Word

Publisher

PowerPoint

Job description

General Description

Performs difficult administrative support functions for the Roanoke County Parks, Recreation and Tourism Department. Assists with program planning and implementing purposeful recreation activities. Completes administrative forms, budget sheets, program documentation and standard reports. Performs other duties as required.

• Shift Hours and/or Days worked: Monday-Friday, 1:00pm-6:00pm
• Hours Required for this position: 29 hours per week

General Description

Performs difficult administrative support functions for the Roanoke County Parks, Recreation and Tourism Department. Assists with program planning and implementing purposeful recreation activities. Completes administrative forms, budget sheets, program documentation and standard reports. Performs other duties as required.

• Shift Hours and/or Days worked: Monday-Friday, 1:00pm-6:00pm
• Hours Required for this position: 29 hours per week

Essential Job Functions

• Assists in the development of purposeful program plans for recreation programs for preschool, youth, and adults.
• Participates in the evaluation of participant goals to ensure programs are meeting participants needs
• Works to ensure program goals are being met
• Uses the CLASS software system to register participants for programs, enter programs, and access information needed for customer services
• Maintains financial information to track budgets and maintain cost effectiveness of programs
• Purchases and maintains supplies for programs
• Enters and maintains participant information
• Attends Parks, Recreation, and Tourism Department meetings
• Attends Roanoke County HR trainings as needed
• Communicates with parents, care providers, guardians and participants related to program issues.

Requirements / Preferences

Education

Required : Education equivalent to graduation from high school supplemented by college courses in recreation, psychology, education or a related field.

Preferred : Associates Degree in Recreation or related field.

Experience

Required : Considerable experience in administrative support and working with youth. Education may be substituted for equivalent experience.

Certifications / Licenses

Must possess a valid Virginia driver's license and have a good driving record

Knowledge, Skills and Abilities

• Comprehensive knowledge of administrative and office procedures
• Comprehensive knowledge of Recreation programming
• Ability to constructively participate in the assessment, planning, implementation, and evaluation of recreation programs
• Ability to complete objective documentation
• Ability to create appropriate goals and objectives for participants and programs
• Ability to direct the activities of other employees
• Ability to gather, organize and report information
• Ability to work in a demanding work environment requiring teamwork
• Ability to communicate effectively both orally and in writing
• Ability to follow operating procedures and maintain confidentiality
• Skill and proficiency in the use of computer hardware and software suchas Microsoft programs: Excel, Word, Publisher, and Power Point

Additional Requirements

Subject to a complete criminal history and Child Protective Services background search with acceptable results. Must be able to perform the job as described in the Physical and Environmental Demands section of this job description.

Supervisory

May direct the work of part time staff

Other Information

Overall Physical Strength Demand

LIGHT

Lift and/or exert force up to 20 lbs. occasionally, 10 lbs frequently, or insignificant amounts constantly OR requires walking or standing to a significant degree.

Physical Demands

C = Continuously

5.5 to 8+ hours daily

F = Frequently

2.5 to 5.5 hours daily

O = Occasionally

Up to 2.5 hours daily

R = Rarely

Less than 1 hour per week

N = Never

Never occurs

Code

Physical Demand

Code

Physical Demand

O

Standing

F

Sitting

O

Walking

O

Lifting

O

Carrying

R

Pushing/Pulling

F

Reaching

F

Handling

C

Fine Dexterity

R

Kneeling

O

Crouching

R

Crawling

O

Bending

R

Twisting

R

Climbing

R

Balancing

C

Vision (Correction Required)

C

Hearing

F

Talking

O

Foot Controls (driving, operation of equip, etc)

Environmental Factors

D = Daily

W = Several Times Per Week

M = Several Times Per Month

S = Seasonally

R - Rarely

N = Never

Code

Health and Safety

Code

Environmental Factors

N

Mechanical Hazards

R

Dirt and Dust

N

Chemical Hazards

S

Extreme Temperatures

N

Electrical Hazards

R

Noise and Vibration

N

Fire Hazards

R

Fumes and Odors

N

Explosives

R

Wetness/Humidity

R

Communicable Diseases

R

Darkness or Poor Lighting

R

Physical Danger or Abuse

Other (specify)

Primary Work Location

Recreation Center, Schools

Machines, Tools, Equipment, Work AIDS

Computer, copier, telephone and other standard office equipment and equipment required in recreation activities

Protective Equipment Required

N/A