Youth Services Navigator & Mentor

Northern Rivers Family of Services; City of Albany (NY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health care package

Tuition reimbursement

Paid time off

Holiday Pay

401 (K) plan

Life Insurance

Loan repayment assistance

Free training/CEU opportunities

Job summary

Northern Rivers Family of Services is seeking a Service Navigator to provide mentoring, holistic service planning, and coordinated case management for probation-involved youth in Albany County. The role includes issuing incentive stipends, maintaining youth records, and developing coordinated service plans with input from youth, families, subcontracted staff, and Probation.

Travel to communities is required up to 50% with a hybrid work schedule.

Qualifications

• High School Diploma with 2 years relevant experience or Associate's Degree with 1 year relevant experience.
• Willingness to travel up to 50% for community sites and meetings.

Responsibilities

• Manage a full caseload of probation-involved youth.
• Attend routine team meetings with youth and families and Albany County Probation.
• Establish positive and professional relationships with youth and families.
• Track youth involvement and issue incentive stipends as directed; maintain funds records.
• Create coordinated service plans with input from youth, caregivers, subcontracted staff, and Probation.
• Have knowledge of community services in Albany County.
• Help families obtain services by referrals, transportation, appointments, and applications (medical, schools, DSS).
• Maintain records of funds issued.
• Provide individual mentoring to each assigned youth, at least once per week.
• Maintain client confidentiality.
• Other responsibilities as assigned.

Skills

Caseload management

Mentoring

Referral coordination

Record-keeping

Education

High School Diploma

Associate's Degree

Job description

Northern Rivers Family of Services is seeking a Service Navigator to provide mentoring, holistic service planning, and coordinated case management for probation-involved youth in Albany County. The role includes issuing incentive stipends, maintaining youth records, and developing coordinated service plans with input from youth, families, subcontracted staff, and Probation.

Travel to communities is required up to 50% with a hybrid work schedule.