Family Services Navigator — Case Management & Support

Trinity Alliance Inc.; City of Albany (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

14 paid holidays

Sick days accrual

Job summary

Trinity Alliance Inc. in Albany, NY is hiring a full-time Service Navigator to help prevent child abuse and strengthen families.

You will build relationships with clients, providers and schools, provide case management, crisis intervention, and coordinate referrals to support services for ages 0-18 and their families. We seek candidates with AA or BA preferred and at least one year of direct experience with children and families, plus a NYS driver's license.

Qualifications

• AA or BA preferred; minimum one year direct experience with children and families.
• Experience working with individuals and families from diverse backgrounds.
• Understanding of clinical concepts focusing on family strengths.

Responsibilities

• Establish and maintain professional relationships with clients, service providers, funding sources and staff.
• Provide case management, crisis intervention and coordinate referrals to ancillary services.
• Ensure family participation and communication between family and program staff.
• Maintain regular communication with schools to monitor attendance and address issues.
• Complete service plans and treatment goals with clients; supervise visits as needed.

Skills

Experience with children & families

Education

AA preferred

BA preferred

Job description

Trinity Alliance Inc. in Albany, NY is hiring a full-time Service Navigator to help prevent child abuse and strengthen families.

You will build relationships with clients, providers and schools, provide case management, crisis intervention, and coordinate referrals to support services for ages 0-18 and their families. We seek candidates with AA or BA preferred and at least one year of direct experience with children and families, plus a NYS driver's license.