Youth Programs & Welcome Desk Assistant

City of Boston; Boston (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

City of Boston’s BCYF Vine St Community Center in Roxbury seeks motivated individuals to join our team as youth program staff. You will welcome participants, assist with check-in, supervise activities, and help run afterschool and enrichment programs for children and teens aged 6-19.

Ideal candidates bring strong communication, customer service experience, organization, and basic Office familiarity. Roles may include front desk duties, activity support, and helping run civic engagement and

Qualifications

• Strong communication skills for professional interactions with visitors, staff, and callers.
• Prior experience in receptionist, administrative, or customer-facing roles is preferred.
• Ability to manage multiple tasks such as answering phones and scheduling.
• Familiarity with Word, Excel, Outlook and related office tools.

Responsibilities

• Assist staff with welcoming and checking in children and youth, engaging them in activities.
• Support setup, supervision, and cleanup for recreational and enrichment programs.
• Serve as a positive, inclusive role model for families and participants.
• Some staff may have multiple roles including facilities/front desk and recreation assistant.
• Participate in civic engagement and city beautification activities.

Skills

Communication skills

Customer service

Multitasking

Office software

Tools

Microsoft Office

Job description

City of Boston’s BCYF Vine St Community Center in Roxbury seeks motivated individuals to join our team as youth program staff. You will welcome participants, assist with check-in, supervise activities, and help run afterschool and enrichment programs for children and teens aged 6-19.

Ideal candidates bring strong communication, customer service experience, organization, and basic Office familiarity. Roles may include front desk duties, activity support, and helping run civic engagement and