Youth Programs Supervisor | Flexible Schedule & Impact

Better Youth Family Support Inc; Lowell (MA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

401(k) matching

Dental insurance

Flexible schedule

Vision insurance

Job summary

Better Youth Family Support Inc in Lowell, MA is seeking a Program Supervisor to lead youth and family-focused programs. The role emphasizes guiding staff, ensuring quality service, and achieving measurable outcomes within the community.

The ideal candidate will have a Bachelor's in a related field, 2+ years in youth services, and prior supervisory experience, with strong knowledge of trauma-informed care and community resources.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, or a related field.
• 2+ years of experience in youth services, family support, or related social services role.
• Prior supervisory or leadership experience strongly preferred.
• Knowledge of trauma-informed care, family systems, and community resources.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work effectively with diverse populations in an urban community setting.

Responsibilities

• Supervise and support program staff, providing guidance, coaching, and performance feedback.
• Oversee day-to-day program operations to ensure quality service delivery and compliance with organizational standards.
• Develop and implement program plans, goals, and outcome measurements.
• Build and maintain relationships with families, community partners, and stakeholders.
• Monitor client progress and ensure appropriate case management and documentation.
• Facilitate team meetings, trainings, and professional development opportunities for staff.
• Identify and address barriers to program effectiveness, recommending improvements as needed.

Skills

Supervisory experience

Trauma-informed care

Communication skills

Organizational skills

Case management

Education

Bachelor's degree in Social Work, Human Services, Psychology, or related field

Master's degree preferred

Job description

Better Youth Family Support Inc in Lowell, MA is seeking a Program Supervisor to lead youth and family-focused programs. The role emphasizes guiding staff, ensuring quality service, and achieving measurable outcomes within the community.

The ideal candidate will have a Bachelor's in a related field, 2+ years in youth services, and prior supervisory experience, with strong knowledge of trauma-informed care and community resources.