Youth Programs Manager — Winter Kids’ Activities

Beech Mountain Resort - 9730; Beech Mountain (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Beech Mountain Resort in North Carolina is seeking a dynamic Youth Programs Manager to oversee Snow Kamp, Learn-to-Ride, and Traxx, guiding instructors and childcare staff to deliver exceptional guest experiences for families. You will lead staff, manage schedules, recruit and train personnel, and ensure safe, engaging youth programming while coordinating with Food & Beverage and operations teams.

Weekend and peak winter shifts are required.

Qualifications

• Leadership or supervisory experience in youth programs, childcare, recreation, education, or hospitality preferred.
• Strong organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with scheduling, staffing, and customer service.
• Proficiency in Microsoft Excel and Word.
• Ability to work weekends, holidays, and peak winter season schedules.

Responsibilities

• Lead by example while promoting company values, safety standards, and professional conduct.
• Oversee the daily operations of Snow Kamp, LTR, and Traxx programs.
• Create, maintain, and adjust staff schedules based on enrollment and operational needs.
• Recruit, interview, hire, and train Youth Program staff as needed.
• Coordinate daily lunch orders and ensure program materials and supplies are stocked.
• Maintain compliance with health, safety, childcare, and emergency procedures.
• Communicate professionally with parents and guardians and address concerns promptly.
• Create and publish employee schedules based on staff availability and enrollment.
• Review and document incidents and accidents with proper reporting and preventative measures.
• Utilize Siriusware and Microsoft Office applications for reservations and records.

Skills

Leadership

Team management

Staff scheduling

Recruitment

Customer service

Communication

Organizational skills

Problem solving

Tools

Microsoft Excel

Microsoft Word

Siriusware

Job description

Beech Mountain Resort in North Carolina is seeking a dynamic Youth Programs Manager to oversee Snow Kamp, Learn-to-Ride, and Traxx, guiding instructors and childcare staff to deliver exceptional guest experiences for families. You will lead staff, manage schedules, recruit and train personnel, and ensure safe, engaging youth programming while coordinating with Food & Beverage and operations teams.

Weekend and peak winter shifts are required.