Snow Tubing Operations Lead

Beech Mountain Resort - 9730; Beech Mountain (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Beech Mountain Resort in Beech Mountain, NC, invites a motivated Snow Tubing Manager to lead daily operations of the tubing facility. You will ensure guest safety, supervise attendants, and uphold a high standard of service in a winter resort environment.

Responsibilities include training and scheduling staff, enforcing safety protocols, performing opening/closing procedures, inspecting equipment, managing crowd flow, and coordinating with resort departments.

Qualifications

• Experience leading a team and ensuring guest safety.
• Ability to work outdoors in varied weather.
• Strong communication and organizational skills.
• Excellent guest service mindset.

Responsibilities

• Oversee the operation of the tubing facility, ensuring a safe and efficient experience for all guests
• Train, schedule, and manage the tubing attendants, including payroll responsibilities
• Communicate safety expectations to both customers and staff, ensuring adherence to safety protocols
• Conduct opening and closing procedures for the tubing facility, including snow shoveling and maintenance of conveyor lifts
• Perform consistent daily inspections of the conveyor, tubes, and tubing lanes to ensure proper operation
• Monitor guest traffic and manage crowd control to maintain a safe environment
• Use handheld radios professionally to communicate with team members and other resort departments
• Be present and attentive throughout the day to resolve issues and provide support to staff
• Ensure the tubing facility is clean, organized, and operating efficiently at all times

Skills

Leadership

Safety oversight

Staff training

Communication

Outdoor work

Job description

Beech Mountain Resort in Beech Mountain, NC, invites a motivated Snow Tubing Manager to lead daily operations of the tubing facility. You will ensure guest safety, supervise attendants, and uphold a high standard of service in a winter resort environment.

Responsibilities include training and scheduling staff, enforcing safety protocols, performing opening/closing procedures, inspecting equipment, managing crowd flow, and coordinating with resort departments.