Youth Programs Assistant Director — Residential Services

Wayside-Youth-; Framingham (MA); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Tuition reimbursement

Training reimbursement

PTO + wellness days

9 holidays

Vacation: 3 weeks

Free training & CEUs

Medical benefits

Financial health support

Career development

Job summary

Wayside is seeking an Assistant Program Director to lead a dedicated team serving youth and families. The role emphasizes supervision, program oversight, and coordination with DMH and licensing bodies. Experience in residential settings and strong communication are essential.

The position offers a comprehensive benefits package, with tuition and training reimbursement, generous PTO and holidays, and opportunities for professional development.

Qualifications

• Minimum supervisory or managerial experience.
• Experience working with youth/young adults in a residential setting.
• Strong verbal and written communication skills.
• Experience with therapeutic communication techniques, conflict resolution, staff training and hiring practices.
• Ability to complete performance evaluations and coordinate with DMH/licensing requirements.

Responsibilities

• Oversee staff supervision, programming, and on-call coverage.
• Maintain MAP certification oversight and participate in management meetings.
• Ensure timely performance evaluations and effective team communication.
• Maintain contact with DMH and collateral agencies.
• Manage case loads and provide floor-level staff training and role modeling.

Skills

Client engagement

Communication

Conflict resolution

Team collaboration

Staff supervision

Documentation

Education

Associate’s degree or relevant experience

Job description

Wayside is seeking an Assistant Program Director to lead a dedicated team serving youth and families. The role emphasizes supervision, program oversight, and coordination with DMH and licensing bodies. Experience in residential settings and strong communication are essential.

The position offers a comprehensive benefits package, with tuition and training reimbursement, generous PTO and holidays, and opportunities for professional development.