Youth Program Coordinator

Turning Point Home Health Inc; Memphis (TN); Presencial; USD 36.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dental insurance

Health insurance

Paid time off

Vision insurance

Starting salary $40,000 annual

Time off

Paid holidays

Descripción de la vacante

Turning Point Home Health Inc in Memphis, Tennessee, is seeking a Youth Program Coordinator to support youth in the DCS program, develop life skills, and help with transition to the community. The role requires strong organization, proactive communication, and strict adherence to compliance and documentation standards.

You will manage intake, coordinate referrals, supervise scheduling and visits, ensure safety and confidentiality, and act as a positive role model.

Formación

• Must have a High School Diploma or GED.
• Minimum two years of experience in a similar role.
• Strong communication, attention to detail and organizational skills.
• Ability to work in a fast-paced environment and handle confidential information.

Responsabilidades

• Support day-to-day program operations, administration or other duties given by the Program Director.
• Coordinate intake and referral processes.
• Agency and community liaison, working closely with others to meet goals and provide service delivery in a consistent manner.
• Conducts weekly home visits, ensuring homes are clean, well-stocked with supplies and are up to compliant standards.
• Monitor availability and status of staff, verifying accuracy and participates in scheduling duties.
• Maintain a compliant system to ensure all documents/files are complete, up to company standard and updated.
• Responsible for office duties to include phone coverage, responding to emails in a timely manner and back-up appointed billing.
• Support youth in achieving outcomes from the Plan(s) of Care.
• Perform Advocate duties by demonstrating the ability to be a positive role model and commit to encouraging youth on decision making, having a choice on their best interest, health, and religion.
• Enroll youth into school, based on geographical location.
• Ensure safe transport of youth by following policies, accompany youth as needed, clean company vehicle and track maintenance.
• Protect the confidentiality of youth and safeguard their resources such as personal funds, food, medical supplies, etc.
• At times, engage in verbal and physical crisis intervention, train appropriate staff without experience.
• Provide thoughtful insight to youth 30-day scheduled menus, ensure there are adequate food supplies and nutritional needs are met.
• Facilitate new hire orientation, bi-annual staff meetings and Relias system liaison to ensure training is complete.
• Attend staff meetings, conferences, seminars, and trainings relevant to the position.
• Serve as a liaison of the company by providing an open dialog and receiving feedback, internally and externally.
• Participate in CFTM/IEP, team morale and foster a diverse workplace meetings as needed.
• Appointed as Incident Management Coordinator, completing required documents and ensuring accuracy.
• Resolve issues and complaints within 48 hours, encouraging client satisfaction.
• Demonstrates TPHH’s philosophy and values in interactions with youth and the community by using respectful language.

Conocimientos

Communication skills

Attention to detail

Organization

Team collaboration

Proactive planning

Educación

High School Diploma or GED

Descripción del empleo

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

The Youth Program Coordinator supports youth in the DCS program as they develop life skills and transition into the community. This role plays a critical part in a fast-paced environment which means strong organization, proactive communication, attention to compliance and prioritizing are vital to assist in the administration of services offered at Turning Point Home Health Inc. (TPHH).

ESSENTIAL FUNCTION

• Support day-to-day program operations, administration or other duties given by the Program Director.
• Coordinate intake and referral processes.
• Agency and community liaison, working closely with others to meet goals and provide service delivery in a consistent manner.
• Conducts weekly home visits, ensuring homes are clean, well-stocked with supplies and are up to compliant standards.
• Monitor availability and status of staff, verifying accuracy and participates in scheduling duties.
• Maintain a compliant system to ensure all documents/files are complete, up to company standard and updated.
• Responsible for office duties to include phone coverage, responding to emails in a timely manner and back-up appointed billing.
• Support youth in achieving outcomes from the Plan(s) of Care.
• Perform Advocate duties by demonstrating the ability to be a positive role model and commit to encouraging youth on decision making, having a choice on their best interest, health, and religion.
• Enroll youth into school, based on geographical location.
• Ensure safe transport of youth by following policies, accompany youth as needed, clean company vehicle and track maintenance.
• Protect the confidentiality of youth and safeguard their resources such as personal funds, food, medical supplies, etc.
• At times, engage in verbal and physical crisis intervention, train appropriate staff without experience.
• Provide thoughtful insight to youth 30-day scheduled menus, ensure there are adequate food supplies and nutritional needs are met.
• Facilitate new hire orientation, bi-annual staff meetings and Relias system liaison to ensure training is complete.
• Attend staff meetings, conferences, seminars, and trainings relevant to the position.
• Serve as a liaison of the company by providing an open dialog and receiving feedback, internally and externally.
• Participate in CFTM/IEP, team morale and foster a diverse workplace meetings as needed.
• Appointed as Incident Management Coordinator, completing required documents and ensuring accuracy.
• Resolve issues and complaints within 48 hours, encouraging client satisfaction.
• Demonstrates TPHH’s philosophy and values in interactions with youth and the community by using respectful language.

QUALIFICATIONS

• Minimum of High School Diploma or GED and two (2) years experience in a similar role
• Strong communication skills, attention to detail and organization skills
• Ability to work in a fast-paced environment, both in a team and as an individual contributor, bringing ideas to build employee retention
• Effectively handle difficult situations, including managing upset clients and employees with professionalism and tact
• Positive, professional, can-do attitude

REQUIREMENTS

• Must be minimum of 21 years of age
• Valid driver’s license and maintain a valid driver’s license and acceptable driving record throughout employment
• Computer knowledge with the ability to read, speak and write English effectively
• Must be CPR certified and Medication certified
• Analytical with strong attention to detail
• Meet state and local background check requirements - criminal, sex offender check, abuse registry, drug screening, and felony offender

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

BENEFITS

• Health insurance
• Starting salary $40,000 annual
• Time off
• Paid holidays

WORK ENVIRONMENT

While performing the essential functions of this job, Noise levels can usually be low to moderate. This job routinely uses standard office equipment such as computers, telephones, photocopiers, and fax machines. The individual occasionally is required to stoop, lift, carry, push, pull or otherwise move objects up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TPHH is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.