Program Manager

The Center for Youth Services, Inc.; City of Rochester (NY); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Equal employment opportunities

Job summary

The Center for Youth Services, Inc. seeks a Transitional Living Program Manager to oversee two RHY programs for homeless youth ages 16-24.

The role includes administrative leadership, program development, and coordinating residential and non-residential services in a supportive, trauma-informed environment. Core duties involve supervision, data-driven program evaluation, and collaboration with a network of youth-serving agencies to secure resources and ensure safety and stability for

Qualifications

• Bachelor's degree in Human Service or related field; years of management/supervisor experience required, or equivalent combo; Master's degree preferred.
• Driver's license required.

Responsibilities

• Oversight of outreach, service delivery, utilization, and efficacy, including data collection, outcome measurement, record keeping, and report generation
• Personnel recruitment, screening, hiring, orientation, training, and support through supervision and professional development planning
• Monitors apartments/office conditions and works with Facilities Director to address maintenance issues
• Networking/partnering with other youth-serving agencies to coordinate resources
• Maintenance of appropriate therapeutic relationship, including compliance with the agency's Code of Ethics
• Crisis response and intervention
• Client screening, intake, and assessment
• Oversight of development, implementation, ongoing assessment, and coordination of client case management needs, services, and plans
• Client advocacy, as needed and appropriate
• Transportation of program participants, as required and consistent with policy

Skills

Child development

Youth services

Time management

Communication

Community resources

MS Office

Education

Bachelor's degree in Human Services or related field

Driver's license

Job description

Center for Youth:

Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientation, disabilities and beliefs.

Overview

The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation.

The Transitional Living Program Manager oversees the administrative responsibilities and the program development of two of The Center's transitional living programs (TLP) for homeless young adults ages 16-24: an apartment-based independent living program (Devonshire) and a group-living environment (Arnett House), as well as non-residential case management services. The goal of TLP is to provide care and support to youth in a safe and respectful environment, to work with them to build their independent skills, and address the issues that led to their homelessness so they can ultimately secure and maintain a stable living environment.

This is a twelve (12) month full-time position.

Schedule: Full Time 35 hours per week. On-Call RHY Supervisor rotation (for 1 week, every 6-7 weeks). This emergency response system is intended to provide after-hours and weekend support to several residential programs

Responsibilities

• Oversight of outreach, service delivery, utilization, and efficacy, including: data collection, outcome measurement, record keeping, and report generation
• Personnel recruitment, screening, hiring, orientation, training, and support through supervision and professional development planning
• Monitors apartments/office conditions and works with the Facilities Director to address maintenance issues
• Networking/partnering with other youth-serving agencies to coordinate the effective use of resources
• Maintenance of appropriate therapeutic relationship, including compliance with the agency's Code of Ethics and/or other professional code of conduct, as appropriate
• Crisis response and intervention
• Client Screening, Intake, and Assessment
• Oversight of the development, implementation, ongoing assessment, and coordination of client case management needs, services, and plans
• Client advocacy, as needed and appropriate
• Transportation of program participants, as required and consistent with agency policy

Required Qualifications

• Bachelor's Degree in Human Service or related field AND e years' management or supervisor experience OR equivalent combination / Master's Degree preferred
• Driver's license

Skills

• Strong Knowledge of child and adolescent development
• Knowledge of youth serving systems
• Strong time management and multi-tasking skills
• Excellent literacy and communication skills
• Knowledge of community resources
• Advanced knowledge of Microsoft Office

Pay Rate

Pay Rate: $29-$32 per hour

The Center for Youth Provides Equal Employment Opportunities

Salary: $29.00 - $32.00 per hour