Youth Navigator

Marshall University; Huntington (WV); On-site; USD 36,000 - 44,000; Full time

Job summary

Marshall University in Huntington, WV seeks a Youth Navigator to provide case management and care coordination for transition-age youth (16–26). You will engage schools and community partners to connect participants with education, employment, housing, and behavioral health supports.

The role emphasizes trauma-informed, youth-driven practices, ongoing coordination, documentation, and collaboration with local providers to promote self-sufficiency and well-being across services.

Qualifications

• Bachelor’s degree in a closely related field is required.
• One–two years of experience in case management, care coordination, youth services, behavioral health, workforce development, or community-based human services preferred.
• Experience working with transition-age youth (16–26), underserved populations, or individuals experiencing barriers to education, employment, housing, or healthcare preferred.

Responsibilities

• Conduct outreach and engagement activities to identify and connect with eligible youth and young adults through schools, community organizations, healthcare providers, workforce partners, and community events.
• Complete participant intake, screening, strengths-based assessments, and eligibility determination for COE services.
• Develop individualized service and goal plans in collaboration with participants, incorporating education, employment, health, behavioral health, housing, transportation, and other supportive service needs.
• Provide ongoing care coordination through regular meetings, follow-up contacts, home or community visits (as appropriate), and progress monitoring.
• Serve as the primary point of contact for participants, providing guidance, advocacy, encouragement, and system navigation throughout their participation in the COE .
• Coordinate referrals and facilitate access to internal and external resources, ensuring warm handoffs and continuity of care.
• Build and maintain collaborative partnerships with community agencies, educational institutions, healthcare providers, behavioral health organizations, employers, and workforce development programs.
• Monitor participant progress toward established goals and modify service plans as needed.
• Assist participants with crisis intervention, problem-solving, and barrier reduction while maintaining appropriate professional boundaries.
• Maintain accurate, timely, and confidential participant records, case notes, assessments, referrals, and outcomes in accordance with agency policies and funding requirements.
• Collect program data and assist with quality improvement initiatives, grant reporting, and performance outcome measures.
• Participate in multidisciplinary team meetings, case conferences, trainings, and community collaborative meetings.
• Represent the Center of Excellence at outreach events, networking opportunities, and community presentations.

Skills

Case management

Care coordination

Outreach

Trauma-informed

Youth engagement

Education

Bachelor’s degree in Social Work, Human Services, Psychology, Counseling, Public Health, Criminal Justice, Education, or a closely related field

Job description

Department Center of Excellence for Recovery - RC1524

Job Description

Position Summary: The Navigator is responsible for providing comprehensive case management, care coordination, outreach, and navigation services to transition-age youth and young adults (ages 16–26). The Youth Navigator serves as a trusted partner, helping participants identify strengths, overcome barriers, and access coordinated services that promote health, education, employment, housing stability, behavioral health, and overall well-being.The Youth Navigator will build collaborative relationships with community providers, educational institutions, workforce partners, healthcare organizations, and social service agencies to ensure participants receive timely, coordinated, and person-centered care. This position utilizes trauma-informed, culturally responsive, and youth-driven practices to empower young adults toward self-sufficiency and long-term success.
Essential Functions

• Conduct outreach and engagement activities to identify and connect with eligible youth and young adults through schools, community organizations, healthcare providers, workforce partners, and community events.
• Complete participant intake, screening, strengths-based assessments, and eligibility determination for COE services.
• Develop individualized service and goal plans in collaboration with participants, incorporating education, employment, health, behavioral health, housing, transportation, and other supportive service needs.
• Provide ongoing care coordination through regular meetings, follow-up contacts, home or community visits (as appropriate), and progress monitoring.
• Serve as the primary point of contact for participants, providing guidance, advocacy, encouragement, and system navigation throughout their participation in the COE .
• Coordinate referrals and facilitate access to internal and external resources, ensuring warm handoffs and continuity of care.
• Build and maintain collaborative partnerships with community agencies, educational institutions, healthcare providers, behavioral health organizations, employers, and workforce development programs.
• Monitor participant progress toward established goals and modify service plans as needed.
• Assist participants with crisis intervention, problem-solving, and barrier reduction while maintaining appropriate professional boundaries.
• Maintain accurate, timely, and confidential participant records, case notes, assessments, referrals, and outcomes in accordance with agency policies and funding requirements.
• Collect program data and assist with quality improvement initiatives, grant reporting, and performance outcome measures.
• Participate in multidisciplinary team meetings, case conferences, trainings, and community collaborative meetings.
• Represent the Center of Excellence at outreach events, networking opportunities, and community presentations.
• Maintain knowledge of local resources, emerging community needs, and best practices in youth engagement and care coordination.
• Perform other duties as assigned.

Location

Location OTHR - Other Off-Campus Location

Salary Range

Salary Range $40,000 Salary is commensurate with education, experience and internal equity

Required Qualifications

Education

• Bachelor’s degree in Social Work, Human Services, Psychology, Counseling, Public Health, Criminal Justice, Education, or a closely related field.

Experience

• One – two years of experience in case management, care coordination, youth services, behavioral health, workforce development, or community-based human services preferred.
• Experience working with transition-age youth (16–26), underserved populations, or individuals experiencing barriers to education, employment, housing, or healthcare preferred

Preferred Qualifications

Education

Experience

Posting Number

Posting Number MR0886

Open Date

Open Date 07/29/2026

Close Date

Open Until Filled Yes

Special Instructions Summary

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have a Bachelor's degree in Social Work, Human Services, Psychology, Counseling, Public Health, Criminal Justice, Education, or a closely related field?
  • Yes
  • No

Required Documents

Resume

Optional Documents

Marshall University
One John Marshall Drive
Huntington, WV 25755