Youth Development Center Receptionist

Missouri Valley Family YMCA; Bismarck (ND); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Excellent benefits package

Free YMCA Membership

Job summary

The Missouri Valley Family YMCA in Bismarck, ND is seeking a part-time Youth Development Center North receptionist who delivers excellent service to families and program participants. The role focuses on front desk safety, enrollment, payments, and friendly interaction with parents and children.

Work is Mon-Fri, 4:00 pm-6:00 pm, with benefits and a Free YMCA Membership. CPR/First Aid and child abuse prevention training are provided within 90 days of hire.

Qualifications

• Excellent interpersonal and problem solving skills required.
• Ability to organize, prioritize, manage time, and communicate effectively both verbally and in writing.
• Basic knowledge of computers required.
• CPR & First Aid Certification and Child Abuse prevention training must be completed within 90 days of hire and are provided by the YMCA.

Responsibilities

• Greets each participant, making them feel welcome.
• Routes phone calls to appropriate extensions as needed.
• Assures security of the facility so that only authorized individuals gain access.
• Ensures enrollment, payment, and credit refund information from the front desk is provided to the Site Director.
• Provides clerical support to childcare center management and staff.
• May assist with providing childcare in classrooms as needed to assure adult/child ratio requirements are met.

Skills

Interpersonal skills

Problem solving

Time management

Verbal & written communication

Computer literacy

Job description

Job Details

Job Location: Youth Development Center North - Bismarck, ND 58501, Position Type: Part Time, Salary Range: $14.90 - $16.90 Hourly, CHANGE LIVES. INCLUDING YOURS.

The Youth Development Center Receptionist delivers excellent service to licensed childcare program children, parents and potential participants. They help to assure child safety by understanding and following safety and security procedures at the location entrance.

Victoria Kuklitsch Mathieu, YDC North Teacher said, "The Y has been more than a job for me, it's a second family. I have found that the Y is always there to help anyone in need no matter what the situation is. The best part of my job is that I enjoy being able to come to work everyday and watch how the children grow and develop as they learn through play over a period of time."

• Greets each participant, making them feel welcome.
• Learns and uses participant names.
• Builds relationships with participants; helps participants and parents connect with the YMCA.
• Routes phone calls to appropriate extensions as needed.
• Assures the security of the facility so that only authorized individuals gain access. Guarantees all individuals entering the facility enter a valid access code or signs in as a guest. Checks identification and cross references identity with individuals listed as a person authorized to pick up.
• Ensures enrollment, payment, and credit refund information received at the front desk is provided to the Site Director.
• Provides clerical support to childcare center management and staff and may assist with other duties as needed.
• May assist with providing childcare in classrooms as needed to assure adult/child ratio requirements are met.

Part Time, Monday-Friday:

4:00 pm-6:00 pm

You'll enjoy a fun, rewarding work environment, EXCELLENT benefits package, and FREE YMCA Membership!Qualifications: We are looking for someone who displays the YMCA values of caring, honesty, respect and responsibility. Previous receptionist, administrative assistant, customer service, or other related experience preferred. Excellent interpersonal and problem solving skills required. Ability to organize, prioritize, manage time, and communicate effectively both verbally and in writing required. Basic knowledge of computers required. Ability to relate effectively to diverse groups of people from all social and economic segments of the community required. Ability to maintain confidentiality required. CPR & First Aid Certification and Child Abuse prevention training courses must be completed within 90 days of hire and are provided by the YMCA.

At the YMCA Youth Development Centers, we provide high-quality, values-oriented, state-licensed childcare and pre-school education. We have three locations in Bismarck Mandan--the Main YMCA on Washington Street, North location on Century Avenue and Mandan location inside the Family Wellness facility.

The YMCA is a powerful non-profit association of men, women, and children joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. We offer a wide variety of programming, childcare and wellness opportunities to individuals and families of all kinds.

We are proud recipients of the Prairie Business Magazine 50 Best Places to Work award from 2018 to 2026, which recognizes ND, SD and MN employers who are nominated by their employees.

Key Words: customer service representative, receptionist, front desk, administrative assistant, office assistant