YMCA Fitness Associates

Missouri Valley Family YMCA; Bismarck (ND); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Free YMCA Membership

Job summary

Missouri Valley Family YMCA in Bismarck, ND is seeking a part-time Fitness Associate to assist members in our Life Center. You will greet members, run orientations, answer questions, and guide them to suitable equipment and programs to support their wellness goals.

You’ll maintain equipment knowledge, uphold safety and cleanliness standards, and help resolve member issues while sharing the YMCA’s values of caring, honesty, respect and responsibility. Flexible part-time shifts available.

Qualifications

• Experience with fitness programs preferred.
• Knowledge of strength and cardio equipment required.
• Customer service experience preferred.

Responsibilities

• Greet members by name and create a welcoming atmosphere.
• Schedule and conduct Life Center orientations for members.
• Answer member inquiries and guide to equipment or programs.
• Maintain knowledge of how to operate life center equipment and advise users.
• Keep the facility clean and safe, report issues promptly.
• Help resolve member issues by enforcing rules and ensuring safety.

Skills

Customer service

Interpersonal skills

Problem solving

Independent work

Fitness knowledge

Tools

Equipment knowledge

Job description

Job Details: Job Location: MISSOURI VALLEY FAMILY YMCA - BISMARCK, ND 58501, Position Type: Part Time, Salary Range: $13.00 - $15.00 Hourly, Are you a fitness enthusiast with a passion for helping others achieve their wellness goals?

Join our YMCA wellness center team and CHANGE LIVES, INCLUDING YOURS.

As a Fitness Associate, you'll play an important part in our strength and cardio equipment area, the Life Center, where you will help members on their fitness journey.

Kevin Kerr, our Fitness Associate said, "After teaching 35 years, I enjoy working at the Y because I can stay active and get out of the house. The staff are friendly and always willing to help you feel like you belong. The members are upbeat because they are there to do something that they want to be doing. Being able to work part time is nice, as is getting to work the hours that I was looking to work."

In this role, you can look forward to:

• Making Personal Connections: Create a warm and inviting atmosphere by greeting members by name with a genuine smile.
• Orientations: Schedule and conduct Life Center orientation appointments for members, ensuring they feel confident and comfortable using our equipment and facility.
• Providing Member Support: Be the go-to person for member inquiries. Anticipate their needs, guide them to suitable equipment and programs.
• Equipment Expertise: Maintain in-depth knowledge of how to operate fitness equipment in the Life Center and answer member questions about equipment use.
• Cleanliness and Safety: Keep our facility welcoming by performing light cleaning duties, including handling 45-pound weight plates, restocking towels and wipes, and promptly reporting any equipment or facility issues.
• Problem Solver: Take a proactive role in resolving member issues by enforcing rules and guidelines, ensuring a safe and enjoyable environment for everyone.

Part Time Shifts Available:

• Monday-Friday, 7:00 am-10:00 am
• Sunday, 9:00 am-7:00 pm

You’ll enjoy a fun, flexible, rewarding work environment and FREE YMCA Membership!

Qualifications:

We are looking for someone who displays the YMCA values of caring, honesty, respect and responsibility. Knowledge of and experience with fitness programs preferred. Must possess adequate knowledge of strength and cardio equipment including proper use, benefits, cautions and maintenance. Previous customer service or related experience preferred. The ability to work independently as well as display excellent interpersonal and problem solving skills required.

The YMCA is a powerful non-profit association of men, women, and children joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. We offer a wide variety of programming, childcare and wellness opportunities to individuals and families of all kinds.

We are proud recipients of the Prairie Business Magazine 50 Best Places to Work award from 2018 to 2026, which recognizes ND, SD and MN employers who are nominated by their employees.

Key Words: customer service representative, front desk, gym associate