Youth Case Manager & Advocate — Leadership & Impact

Y.E.S. House; Gillette (WY); On-site; USD 42,000 - 64,000; Full time

Job summary

Youth Emergency Services, Inc. seeks a Case Manager to safeguard the well-being of youth served, providing leadership, mentorship, and advocacy to close gaps in support and drive transformational outcomes. The role emphasizes a structured, safe environment and accountability.

The Case Manager coordinates services across medical, educational, and therapeutic areas; collaborates with families, schools, and professionals; and leads group sessions to promote resilience and development.

Qualifications

• Demonstrated leadership and problem-solving skills to close gaps in client care.
• Must be 21 years or older
• High school diploma or GED; Associate’s or Bachelor’s degree in social work, psychology, or a related field preferred.
• 1–2 years of experience with youth, social services, or case management.
• Proven ability to advocate for youth and families, ensuring services and interventions align with client goals.
• Strong decision-making and accountability mindset with initiative and case management execution.
• Effective communicator and collaborator, skilled in coordinating multidisciplinary teams and building partnerships.
• High emotional intelligence and resilience; de-escalation and mentoring abilities.
• Strong time management and organizational skills in a fast-paced environment.
• Tech-savvy with ability to document progress and analyze patterns.

Responsibilities

• Proactively manage client cases by identifying gaps in support, removing barriers, and driving positive change.
• Coordinate and oversee medical, educational, and therapeutic services, ensuring each client receives needed care.
• Bridge communication between therapists, schools, DFS, probation officers, judges, parents, and clients for accountability.
• Lead group sessions, structured activities, and mentorship opportunities to support personal development.

Skills

Leadership

Problem-solving

Advocacy

Communication

Time management

Team collaboration

De-escalation

Trauma-informed care

Documentation & reporting

Decision-making

Tech-savvy

Multidisciplinary collaboration

Education

High school diploma or GED

Associate’s or Bachelor’s degree in social work, psychology, or a related field preferred

Tools

Case management software

Job description

Youth Emergency Services, Inc. seeks a Case Manager to safeguard the well-being of youth served, providing leadership, mentorship, and advocacy to close gaps in support and drive transformational outcomes. The role emphasizes a structured, safe environment and accountability.

The Case Manager coordinates services across medical, educational, and therapeutic areas; collaborates with families, schools, and professionals; and leads group sessions to promote resilience and development.