Youth Case Counselor & Care Coordinator

Heartshar; New York (NY); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Paid vacation

Health, dental, vision and life ins.

403(B) retirement plans

EAP

Tuition Assistance

Gympass Discount

Verizon Wireless Discount

Broadway tickets discounts

Résumé du poste

Heartshare seeks a Case Manager to oversee intake, admissions, and discharges for residents and to coordinate with families and external agencies to support students’ academic and emotional growth.

You will maintain detailed session notes and prepare progress and annual review reports aligned with IEP goals, delivering services in a trauma‑informed framework. Strong documentation and collaboration with staff are essential.

Qualifications

• Bachelor's degree or equivalent required.
• Experience as a clinician for clients with highly specialized needs preferred.
• Trauma-informed approach and evidence-based methods.
• Strong written and verbal communication for reports and meetings.

Responsabilités

• Handle intake, admissions and discharges for residents.
• Maintain waitlists and welcome families during pre-screening.
• Ensure intake is completed within 10 days and onboard residents per CCR rules.
• Develop relationships with community organizations to improve service access.
• Coordinate services for continuity of care with family involvement.
• Provide ongoing counseling and crisis intervention with weekly sessions.
• Follow up on school attendance, transcripts and IEP-related updates.
• Document complete case records in PRESICION and CAIRS databases.

Connaissances

Trauma-informed care

Motivational Interviewing

Multicultural sensitivity

Effective communication

Case coordination

Crisis intervention

Formation

Bachelor's degree or equivalent

Outils

CAIRS database

PRESICION Care

Description du poste

Heartshare seeks a Case Manager to oversee intake, admissions, and discharges for residents and to coordinate with families and external agencies to support students’ academic and emotional growth.

You will maintain detailed session notes and prepare progress and annual review reports aligned with IEP goals, delivering services in a trauma‑informed framework. Strong documentation and collaboration with staff are essential.