Youth Care Admin & Programs Coordinator

PATHWAYS TO PURPOSE; Cleveland (OH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Home office stipend

Paid time off

Training & development

Job summary

Pathways to Purpose in Cleveland, OH is seeking a Youth Care Administrative Assistant to support day-to-day operations for youth programs and coordinate with families and community partners. The role emphasizes confidentiality, organization, and compassionate service.

You will handle records, scheduling, intake support, data entry, reporting, and communications, while assisting with program materials and newsletters. This is a mission-driven role in a nonprofit setting.

Qualifications

• High school diploma or GED required; associate's or bachelor's degree in human services or related field preferred.
• Prior administrative or clerical experience, ideally in a social services or nonprofit setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills with attention to detail and ability to multitask.
• Excellent written and verbal communication skills.
• Compassionate, patient, and youth-friendly demeanor.
• Ability to maintain confidentiality and handle sensitive information professionally.

Responsibilities

• Provide day-to-day administrative support to youth care staff and program coordinators.
• Maintain accurate records, files, and documentation related to youth services and case management.
• Schedule appointments, meetings, and program activities for staff and youth participants.
• Assist with data entry, reporting, and compliance documentation for youth care programs.
• Serve as a welcoming point of contact for youth, families, and community partners.
• Support intake processes and help coordinate referrals to appropriate services.
• Assist with preparing program materials, newsletters, and communications.

Skills

Organizational skills

Communication skills

Multitasking

Confidentiality

Education

High school diploma or GED

Associate's or bachelor's degree in human services or related field preferred

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

Pathways to Purpose in Cleveland, OH is seeking a Youth Care Administrative Assistant to support day-to-day operations for youth programs and coordinate with families and community partners. The role emphasizes confidentiality, organization, and compassionate service.

You will handle records, scheduling, intake support, data entry, reporting, and communications, while assisting with program materials and newsletters. This is a mission-driven role in a nonprofit setting.