Yoga Studio Operations Lead — Perks & Growth

ALO; Kansas City (MO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Generous employee discount for ALO

Free membership to ALO Wellness Club

Competitive medical, dental and vision

401K with company matching

Monthly Store Incentives

Clothing Allowance

Free yoga classes at Sanctuaries

Job summary

ALO in the United States is seeking an Operations Lead to join our store leadership team, driving profitability and efficiency through hands-on leadership of inventory, shipments, and floor execution. You will partner with the Operations & Visual Manager to delegate work, monitor budgets, and use metrics to guide decisions while coaching a team to deliver outstanding guest experiences.

The role requires strong leadership, high energy, and a proactive approach to problem solving.

Qualifications

• 2+ Years prior work experience in a client-centric, sales environment
• Proven leadership capabilities demonstrating excellent decision making
• Values feedback, receptive to feedback and eager to provide
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO’s Guiding Principles

Responsibilities

• Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Champion strong visual standards for the sales floor
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Leads by example and inspires staff in daily operations and guest experience
• Directly oversee the Operations Associates; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement
• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager

Job description

ALO in the United States is seeking an Operations Lead to join our store leadership team, driving profitability and efficiency through hands-on leadership of inventory, shipments, and floor execution. You will partner with the Operations & Visual Manager to delegate work, monitor budgets, and use metrics to guide decisions while coaching a team to deliver outstanding guest experiences.

The role requires strong leadership, high energy, and a proactive approach to problem solving.