Yoga Studio Concierge

Ritual Hot Yoga Lake Country; Town of Oconomowoc (WI); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Bonus potential

Job summary

Ritual Hot Yoga Lake Country in Wisconsin is seeking a full-time Yoga Studio Concierge to welcome members, answer questions, and guide new clients through the studio experience.

You will manage front-of-house operations, assist with class logistics, and support memberships and billing while maintaining a high-energy, service-oriented environment.

Ideal candidates have a passion for yoga and a background in sales and merchandising; a Bachelor's degree in hospitality or business is preferred.

Qualifications

• Bachelor's degree or higher in hospitality or business.
• Strong background in sales and merchandising.
• Passion for yoga preferred and helpful for client interactions.

Responsibilities

• Greet and assist clients in a welcoming, transaction-free environment.
• Address membership and billing concerns and help with studio maintenance.
• Attend to immediate student needs and multitask class logistics during shifts.
• Deliver exceptional customer service and drive member satisfaction.

Skills

Sales experience

Merchandising

Customer service

Education

Bachelor's degree or higher in hospitality or business

Job description

Ritual Hot Yoga is looking for one full-time Yoga Studio Concierge.

Ritual Hot Yoga is a business like no other. It is changing the way yoga is practiced, the way yoga teachers are compensated and valued, and the way students interact with the yoga industry.

Concierges at Ritual Hot Yoga are the face of the Revolution. They engage with students in a welcoming, transaction-free environment, where a luxurious seating area replaces the traditional front desk.

Each shift, the Ritual Concierge introduces new clients to the practice and setting, assists with studio maintenance, addresses membership and billing concerns, attends to immediate student needs, and multi-tasks class logistics in a fast-paced, high energy evening filled with happy faces and a whole lotta sweat.

Ideal candidates have a passion for yoga and a strong background in sales and merchandising. The concierge is responsible for front-of-house student satisfaction and success, and bonuses are offered based on specific satisfaction and key matrices. Ideal candidates possess a Bachelor's Degree or higher in related areas such as hospitality or business. The concierge position requires flexibility, strong decision-making skills, a positive team mentality, and the ability to deliver exceptional customer service.

Applicants must be available to work weekday evening shifts, on a part-time or full-time basis.

The Revolution has been waiting for you.