YES Lead Field Service Tech

Yancey Bros. Co.; Griffin (GA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401k Plan Strong Company Match

Employee Profit Sharing

Paid Holidays

Tuition Reimbursement

Ongoing Training

Job summary

Yancey Bros. Co. in Griffin, GA is seeking a YES Lead Field Service Tech to oversee Field Service Technician performance and inspect repairs to ensure conformity to company standards.

The role requires strong leadership, sales aptitude, and the ability to develop customer relationships while guiding a team in a fast-paced field environment. This on-site position offers a comprehensive benefits package and opportunities to advance within Georgia's historic Caterpillar dealer.

Qualifications

• Must have a high school diploma or equivalent experience.
• At least 2 years of technical experience.
• 2 years’ experience in the industry is acceptable.

Responsibilities

• Monitor Technicians during repair activities to ensure ethics and safety procedures.
• Oversee Technicians and communicate goals.
• Ensure Technicians have the resources needed for completion of job.
• Organize and delegate daily repair tasks; interact with Service coordinator to provide feedback to management.
• Ensure that all repairs meet quality standards.
• Represent and advocate for team needs.
• Motivate Techs to accomplish goals.
• Other duties as assigned and qualified.

Skills

Leadership

Problem solving

Communication

YES Manufacturing knowledge

Technical skills

Decision making

Measurement skills

Education

High school diploma or equivalent

2 years of technical experience

2 years’ experience in the industry acceptable

Job description

Job Category: Yancey Engineering Solutions

Requisition Number: YESLE006220

• Posted : October 23, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Griffin YPS
96 Etheridge Mill Rd.
Griffin, GA 30224, USA

Description

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

The YES Lead Field Service Tech is responsible for overseeing Field Service Technician’s performance and inspecting repairs to ensure conformity to company standards.

Primary Responsibilities:

• Monitor Technicians during repair activities to ensure adherence to ethics and safety procedures
• Oversee Technicians and communicate goals
• Ensure Technicians have the resources needed for completion of job
• Organize and delegate daily repair tasksInteract with Service coordinator to provide feedback to the management group
• Ensure that all repairs meet quality standards
• Represent and advocate for team needs
• Motivate Techs to accomplish goals
• Other duties as assigned and qualified

Additional Responsibilities:

• Participate in required safety program, and work in a safe manner
• Complete additional tasks as assigned by management

Who We Are Looking For:

To be successful in this position you should have prior experience in sales with strong leadership skills, a competitive nature and initiative. This position also requires someone who enjoys talking to people, developing relationships with customers and working in a team environment.

Education/Experience:

• Must have a high school diploma or equivalent experience
• At least 2 years of technical experience
• 2 years’ experience in the industry is acceptable

Required Qualifications/Skills:

• Leadership
• Problem solving
• Communication
• YES Manufacturing knowledge/experience of product
• Technical skills
• Decision making
• Measurement skills

License, Certifications, or Training Requirements:

• Must complete Yancey and Industry Safety Training Requirements
• Technical training
• Leadership training
• Must have a qualified driving record
• Employee may be required to submit to customer security requirements including but not limited to additional background checks, drug tests, and provide additional identification.

Physical Demands/Environmental Conditions:

• Occasionally pushing/pulling, reaching (both above and below shoulder), bending/twisting, walking, standing
• Occasionally Lift/Carry/Lower 1-50 Lbs., seldom Lift/Carry/Lower 50-75 Lbs., never Lift/Carry/Lower +75 Lbs.
• Must be able to travel to job sites in state and out of state.

Field Service: May be subject to extreme weather conditions including but not limited to extreme heat, cold, rain, snow, and ice. Equipment, tools and job site may be very loud requiring hearing protection. Environment may include vibrations, strong odors, moving mechanical parts, exposure to electrical shock, flammable liquids and gases, oils and solvents, working on platforms or equipment over 4 feet from the ground. Appropriate PPE maybe required and mandated by Yancey Bros. Co. or the customer.

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude

What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

• Competitive Pay
• Technician Tool Allowance
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

Employee Wellness Program

• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal Time Off

• Paid Holidays
• Tuition Reimbursement
• Ongoing Training

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.