Yelp - Inside Sales Representative (Remote - Western Region), application via RippleMatch

RippleMatch; Phoenix (AZ); Remote; USD 37,000 - 65,000; Full time

Job summary

An innovative company is seeking a motivated Inside Sales Representative to connect local businesses with valuable advertising solutions. This remote role allows you to work from home while engaging with clients across the Western Region of the United States. You'll be responsible for educating business owners about Yelp's offerings and tailoring sales strategies to meet their needs. With a focus on personal growth and development, you'll receive comprehensive training and support as you strive to exceed sales goals. Join a dynamic team that values diversity and fosters a collaborative environment, where your contributions can make a significant impact on local businesses.

Benefits

Full medical, vision, and dental coverage

15 days PTO

401(k) plan with employer match

Monthly wellness reimbursement

Employee stock purchase plan

Parental leave up to 14 weeks

Qualifications

• 2+ years of customer-facing experience or a Bachelor's Degree.
• Strong desire to learn and handle rejection professionally.

Responsibilities

• Educate and sell Yelp advertising programs via high-volume outbound calls.
• Manage a pipeline of clients in Salesforce CRM.

Skills

Sales Skills

Customer Service

Communication Skills

Multitasking

Adaptability

Education

GED/HS Diploma

Bachelor's Degree

Tools

Salesforce

Google Suite

Job description

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This role is with Yelp. Yelp uses RippleMatch to find top talent.

Please note that while this role will operate remotely, it is required that the candidate resides in the Western Region of the United States. At this time, we are not considering candidates in the Bay Area.

About Yelp

Yelp was created to connect people with great local businesses. As an Inside Sales Representative (ISR), you'll work directly with local businesses to help them achieve their goals through Yelp's advertising programs. You will contact small business owners via phone to understand their needs and tailor sales strategies accordingly. Our success is measured by how well our clients grow their businesses.

Your main responsibility is to educate business owners about Yelp's advertising value. You will be responsible for selling advertising space on Yelp to local businesses across the US and Canada. Success metrics include meeting and exceeding monthly sales goals, maintaining daily activity levels, and handling rejection positively. This role offers the flexibility of remote work within a supportive virtual team environment.

We encourage you to apply even if you do not meet every listed requirement. Yelp values great people who are eager to learn and grow.

What You'll Do

• Educate, strategize, and sell Yelp advertising programs via high-volume outbound calls — this is a 100% phone-based role.
• Reach as many businesses as possible, working one of the following schedules (in your local time): 7:30 a.m. to 4:30 p.m., 8:30 a.m. to 5:30 p.m., or 9:30 a.m. to 6:30 p.m.
• Manage a pipeline of clients in our CRM (Salesforce), including industries like dental, floral, and restaurant businesses.
• Work remotely from home, following a set Monday to Friday schedule.
• Become an expert in Yelp's advertising solutions, adapt product recommendations, ask probing questions, and overcome objections.
• Achieve and exceed monthly sales goals through strong work ethic and persistence.
• Stay organized and manage your time effectively to meet daily goals, understanding that sales involve consistent effort and numbers game skills.
  
  

What We're Looking For in You

• A strong desire to learn. You’re eager to turn feedback into action and handle rejection professionally.
• Ability to multitask confidently across multiple tabs, screens, and video conferencing tools.
• Comfort with new tools and software such as Google Suite and Salesforce.
• Curiosity and a proactive approach to asking questions to find answers.
• Enjoy working with a remote team across different states, engaging in virtual and in-person interactions.
• High integrity and team spirit are important to you.
• Excellent listening, assertiveness, persistence, and persuasive skills — grit matters!
• A genuine interest in people and local businesses, with the ability to inspire passion about Yelp.
• Adaptability and quick thinking to handle new challenges and tough conversations, with a mindset that failure isn’t an option.
  
  

Requirements

• GED/HS Diploma with 2+ years of customer-facing experience OR a Bachelor's Degree.
• No fear of making phone calls.
• Proficiency with computers and email — familiarity with Google Suite and provided Macbook required.
• A distraction-free work environment.
• Ability to prioritize tasks and work independently without supervision.
• Legal authorization to work in the US.

Training and Development

• Two-month comprehensive initial training plus ongoing development through the Yelp Sales Development Program.
• Learn advanced communication and sales techniques, Salesforce CRM, and internet advertising for SMBs.
• Opportunities for career growth with clear performance benchmarks, with potential increases in pay, title, and responsibilities as you progress.
  
  

Compensation and Benefits

• First-year earnings range from $50k-$65k, combining base salary and uncapped commissions.
• Year 2 on-target earnings around $70k, with top performers earning approximately $112k.
• Starting base salary of $37k plus uncapped commissions.
• Full medical, vision, and dental coverage available from day one.
• 15 days PTO in the first two years, increasing thereafter, plus wellness days, holidays, and a floating holiday.
• Up to 14 weeks parental leave.
• Monthly wellness reimbursement and savings plans (HSA, FSA, Dependent Care).
• 401(k) plan with employer match and employee stock purchase plan.

At Yelp, we value diversity and inclusion, recognizing that different backgrounds and perspectives strengthen our teams and products. We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, and other protected categories. We also consider candidates with arrest and conviction records in accordance with applicable laws. Reasonable accommodations are available for applicants with disabilities. For assistance, contact [e-mail] or 415-969-8488.