Yelp - Account Executive (Remote - Central or Eastern Region), application via RippleMatch

RippleMatch; St. Louis (MO); Remote; USD 37,000 - 65,000; Full time

Job summary

Yelp is seeking an Account Executive to engage local businesses via phone, educating them about advertising solutions that help achieve their business goals. This fully remote position requires resilience, communication skills, and a knack for managing multiple tasks, with earnings based on a combination of base salary and commission. This role is particularly suited for someone who thrives in a supportive, team-oriented virtual environment, affirming Yelp's commitment to connecting people with great local opportunities.

Benefits

Full medical, vision, and dental

15 days PTO per year

Up to 14 weeks of parental leave

401(k) retirement savings plan with employer match

Employee stock purchase plan

Qualifications

• 2+ years of customer-facing experience or Bachelor's Degree.
• Comfortable with a high volume of outbound calls.
• Must possess current US work authorization.

Responsibilities

• Educate business owners about Yelp's advertising programs through high-volume calls.
• Manage a pipeline of diverse clients including small businesses.
• Achieve and exceed monthly quotas in a fast-paced environment.

Skills

Multi-tasking

Communication skills

Resilience

Curiosity

Education

GED/HS Diploma or Bachelor's Degree

Tools

Salesforce

Google Suite

Job description

Yelp - Account Executive (Remote - Central or Eastern Region), application via RippleMatch

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Yelp - Account Executive (Remote - Central or Eastern Region), application via RippleMatch

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Join to apply for the Yelp - Account Executive (Remote - Central or Eastern Region), application via RippleMatch role at RippleMatch

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This role is with Yelp. Yelp uses RippleMatch to find top talent.

Please note that while this role will operate remotely, it is required that the candidate resides in the Central or Eastern Region of the United States. This includes candidates residing in Central or Eastern Time Zones.

Yelp was created to connect people with great local businesses. As an Account Executive , you'll be working directly with these local businesses to help them meet their goals through Yelp's various advertising programs. You'll work with small business owners via phone to customize their specific needs and aspirations. We succeed when we find tailored solutions for our clients to grow their business

Because people are at the center of everything we do, one of your main priorities is to educate business owners about the value of Yelp's advertising platform. In this role, you will be directly responsible for doing outreach and talking through our advertising solutions on Yelp to local businesses across the US and Canada. Success in this role is measured by hitting and exceeding a monthly quota, consistently staying ahead of daily metrics, and handling rejection in stride. You'll experience all of this in a supportive virtual team environment.

What you'll do:

• Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners. - This role is 100% phone based and fast-paced by nature.
• You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.
• Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce).
• Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule.
• Become an expert in Yelp's advertising solutions, and provide product recommendations quickly to suit client needs - asking probing questions, overcoming customer objections and rejection will be critical to your success.
• You'll master quick close techniques to exceed individual goals.
• Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities.
• Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key!
• Track and manage your daily goals to ensure results are met. It is a numbers game and you're here to win.
  
  

What we're looking for in you:

• You have an appetite for learning! You're keen on turning training and feedback into action and continuous self-improvement- you don't take rejection personally.
• Multi-tasking is no biggie. You're confident in navigating between numerous tabs, multiple screens, and using video conferencing tools.
• You're savvy and can find your way around new tools and software (such as Google Suite & Salesforce).
• You're naturally curious and like to ask as many questions as it takes to find the answer.
• You're excited about being part of a team with colleagues from other states, and you find it just as easy to chat with your teammates during a virtual conference as an in-person meeting.
• You are committed to a high standard of integrity and being a teamplayer is important to you.
• You're determined, a persuasive communicator and resilient - show us your grit!
• You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others- you can't wait to show everyone the value of Yelp.
• You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option.
  
  

What it takes to succeed:

• GED/HS Diploma and 2+ years of customer-facing experience OR;
• Bachelor's Degree
• No fear of the phone and prepared to make a high volume of outbound dials, daily.
• General computer and email proficiency - we use Google Suite and provide a Macbook laptop
• A work environment free of distractions
• Open to feedback and willing to implement for areas of improvement
• Strong, engaging interpersonal skills
• Ability to effectively prioritize tasks and manage independently without oversight
• Must possess current US work authorization
  
  

What you'll get:

• First year earnings range from $50k-$65k annually through a combination of base salary and uncapped monthly sales incentives
• Year 2 on target earnings is $70k with top performers averaging $112k
• Starting base salary of $37k plus uncapped commission
• Available your first day: Full medical, vision, and dental
• 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness reimbursement
• Health Savings, Flexible Spending and Dependent Care accounts
• 401(k) retirement savings plan with employer match
• Employee stock purchase plan

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

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