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Yelp - Account Executive (Remote - Central or Eastern Region), application via RippleMatch

RippleMatch

Detroit (MI)

Remote

USD 37,000 - 65,000

Full time

2 days ago
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Job summary

RippleMatch is seeking an Account Executive to work with local businesses through Yelp's advertising platform. This remote position focuses on tailoring solutions to help clients grow their business. The ideal candidate will have excellent communication skills, a customer-centric approach, and the ability to thrive in a fast-paced environment.

Benefits

Full medical, vision, and dental benefits starting day one
15 days PTO in first 2 years
401(k) with employer match
Monthly wellness reimbursement

Qualifications

  • 2+ years customer-facing experience or a Bachelor's degree required.
  • Comfortable in making high-volume outbound calls.
  • Strong interpersonal skills and ability to work independently.

Responsibilities

  • Educate and strategize Yelp advertising programs through outbound calls.
  • Manage a pipeline of clients using Salesforce.
  • Achieve and exceed monthly quotas in a fast-paced environment.

Skills

Multi-tasking
Tech-savvy
Interpersonal skills
Adaptability
Resilience

Education

GED/HS Diploma or Bachelor's Degree

Tools

Salesforce
Google Suite

Job description

Yelp - Account Executive (Remote - Central or Eastern Region), application via RippleMatch

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This role is with Yelp. Yelp uses RippleMatch to find top talent.

Please note that while this role will operate remotely, it is required that the candidate resides in the Central or Eastern Region of the United States. This includes candidates residing in Central or Eastern Time Zones.

Yelp was created to connect people with great local businesses. As an Account Executive, you'll work directly with these local businesses to help them meet their goals through Yelp's various advertising programs. You'll work with small business owners via phone to customize their specific needs and aspirations. We succeed when we find tailored solutions for our clients to grow their business.

Because people are at the center of everything we do, one of your main priorities is to educate business owners about the value of Yelp's advertising platform. In this role, you will be directly responsible for outreach and discussing our advertising solutions on Yelp to local businesses across the US and Canada. Success is measured by hitting and exceeding a monthly quota, staying ahead of daily metrics, and handling rejection effectively. You'll experience all of this in a supportive virtual team environment.

What you'll do:

  • Educate, strategize, and successfully discuss Yelp advertising programs through high-volume outbound dialing to business owners. This role is 100% phone-based and fast-paced.
  • Work one of the following schedules (in your local time), or as determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.
  • Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners, organized in our CRM (Salesforce).
  • Work remotely from home to sell advertising to small local businesses on a set Monday to Friday schedule.
  • Become an expert in Yelp's advertising solutions, providing product recommendations quickly to meet client needs. Asking questions, overcoming objections, and rejection are critical to success.
  • Master quick close techniques to exceed individual goals.
  • Navigate the initial call to qualification and close process, ensuring customer satisfaction and upsell opportunities.
  • Achieve and exceed monthly quotas with strong work ethic and tenacity.
  • Track and manage daily goals to ensure results. This is a numbers game, and you're here to win.

What we're looking for in you:

  • Appetite for learning! Keen on turning training and feedback into action and continuous self-improvement. Not taking rejection personally.
  • Multi-tasking skills. Confident in navigating multiple tabs, screens, and using video conferencing tools.
  • Tech-savvy, comfortable with new tools and software like Google Suite & Salesforce.
  • Curious and inquisitive, asking questions to find answers.
  • Enjoy collaborating with colleagues from different states, whether virtually or in person.
  • High integrity and teamwork-oriented mindset.
  • Determined, persuasive, resilient—show us your grit!
  • Genuinely curious about people and local businesses, with the ability to inspire passion about Yelp.
  • Adaptable, quick thinker. When faced with challenges or tough conversations, failure isn't an option.

What it takes to succeed:

  • GED/HS Diploma with 2+ years customer-facing experience OR Bachelor's Degree.
  • No fear of making high-volume outbound calls daily.
  • Proficient with computers and email; Google Suite and MacBook provided.
  • Distraction-free work environment.
  • Open to feedback and improvement.
  • Strong interpersonal skills.
  • Ability to prioritize and work independently.
  • Must have current US work authorization.

What you'll get:

  • First-year earnings from $50k-$65k (base + uncapped commissions).
  • Year 2 on target earnings of $70k, with top performers earning around $112k.
  • Starting base salary of $37k plus uncapped commissions.
  • Full medical, vision, and dental benefits starting day one.
  • 15 days PTO in first 2 years, increasing thereafter; 7 wellness days; 12 holidays; 1 floating holiday.
  • Up to 14 weeks parental leave.
  • Monthly wellness reimbursement.
  • Health Savings, Flexible Spending, and Dependent Care accounts.
  • 401(k) with employer match.
  • Employee stock purchase plan.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Technology, Information and Internet
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