Year-Round Facilities Technician, Hotel & Resort

Sugarloaf Mountain Corporation; Big Sky (MT); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Free Golf Pass

Free Scenic Lift Pass

Free Ski Pass

Basecamp activities

Lodging discounts

Food discount

Retail discounts

Affordable team housing

401k

Health benefits

Job summary

Big Sky Resort is seeking a Facilities Maintenance Technician to cover hotel rooms, condos, and public areas, tackling everything from leaks to lighting while supporting a broad range of trades. You’ll join a team focused on quality and guest satisfaction, with on-call coverage during peak season and ongoing opportunities to grow your trade skills.

The role requires hands-on repair experience, tools proficiency, and excellent communication to coordinate with guests and staff in occupied spaces.

Qualifications

• Hands-on experience with basic home, trade, or mechanical repair (plumbing, electrical, carpentry, or similar).
• Comfort using hand and power tools and troubleshooting your way through a problem.
• Strong customer service instincts and comfort interacting with guests in person, including in occupied rooms and shared spaces.
• Valid driver's license with a clean driving record.
• Willingness to work weekends and holidays during peak operational periods.
• Strong communication skills and ability to self manage tasks.
• Comfortable learning and using a digital work order system.

Responsibilities

• Execute a variety of maintenance projects in hotel rooms, condominiums, public areas, and team member only spaces.
• Perform basic plumbing repairs such as fixing leaks, unclogging drains, and replacing fixtures.
• Perform basic electrical tasks such as replacing outlets, switches, and light fixtures, under supervision as needed.
• Assist with HVAC upkeep including filter changes, basic troubleshooting, and reporting system issues to senior technicians.
• Complete carpentry and general building repairs, including drywall patching, door and hardware adjustments, and furniture repair.
• Respond promptly to work orders submitted through our maintenance tracking system and document work completed.
• Conduct routine preventive maintenance rounds to catch issues before they become guest facing problems.
• Assist with large scale maintenance projects during the off season, including room turns and property wide upgrades.
• Safely handle, store, and dispose of chemicals and hazardous materials in accordance with safety protocols.
• Interact directly and professionally with guests when entering occupied rooms or public spaces, representing the resort with courtesy and respect.
• Communicate clearly with guests and team members about the status of a repair or work order, setting expectations and following up when needed.
• Handle guest concerns or maintenance complaints calmly, escalating to a supervisor when appropriate.
• Collaborate professionally with a large, diverse maintenance staff across trades and shifts.
• Develop cross departmental relationships to support timely issue resolution.
• Support on call or after hours coverage on a rotating basis as needed during peak season.
• Actively pursue continued education, training, and relevant certifications as the resort supports trade specific growth over time.

Skills

Basic repairs

Tools experience

Customer service

Driver's license

Weekend/holiday availability

Communication skills

Digital work order system

Job description

Big Sky Resort is seeking a Facilities Maintenance Technician to cover hotel rooms, condos, and public areas, tackling everything from leaks to lighting while supporting a broad range of trades. You’ll join a team focused on quality and guest satisfaction, with on-call coverage during peak season and ongoing opportunities to grow your trade skills.

The role requires hands-on repair experience, tools proficiency, and excellent communication to coordinate with guests and staff in occupied spaces.