Resort Facilities Technician — Hands-on Repairs

Big Sky Resort; Big Sky (MT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

FREE Golf Pass for you, your spouse, &

Free Scenic Lift Pass for you, your sp

Free Ski Pass for you, your spouse and

FREE Basecamp activities including zip

Steep Lodging discounts

25% off Food discount at all outlets

20%-30% off Retail discount at allOut

Eligibility for affordable team member

401k and Health benefits for you and/

Job summary

Big Sky Resort is seeking a Facilities Maintenance Technician to support hotel rooms, condos, and public spaces. You will handle plumbing, electrical, HVAC and carpentry tasks, working with a team to address guest needs and maintenance requests.

Strong hand-skills, customer service, and problem solving are essential. You will inspect, repair, and maintain rooms and common areas, participate in preventive maintenance, and contribute to off-season projects while ensuring safety and guest

Qualifications

• Hands on experience with basic home, trade, or mechanical repair (plumbing, electrical, carpentry, or similar).
• Comfort using hand and power tools and troubleshooting your way through a problem.
• Strong customer service instincts and comfort interacting with guests in person, including in occupied rooms and shared spaces.
• Valid driver's license with a clean driving record.
• Willingness to work weekends and holidays during peak operational periods.
• Strong communication skills and ability to self manage tasks.
• Comfortable learning and using a digital work order system.

Responsibilities

• Execute a variety of maintenance projects in hotel rooms, condominiums, public areas, and team member only spaces
• Perform basic plumbing repairs such as fixing leaks, unclogging drains, and replacing fixtures
• Perform basic electrical tasks such as replacing outlets, switches, and light fixtures, under supervision as needed
• Assist with HVAC upkeep including filter changes, basic troubleshooting, and reporting system issues to senior technicians
• Complete carpentry and general building repairs, including drywall patching, door and hardware adjustments, and furniture repair
• Respond promptly to work orders submitted through our maintenance tracking system and document work completed
• Conduct routine preventive maintenance rounds to catch issues before they become guest facing problems
• Assist with large scale maintenance projects during the off season, including room turns and property wide upgrades
• Safely handle, store, and dispose of chemicals and hazardous materials in accordance with safety protocols
• Interact directly and professionally with guests when entering occupied rooms or public spaces, representing the resort with courtesy and respect
• Communicate clearly with guests and team members about the status of a repair or work order, setting expectations and following up when needed
• Handle guest concerns or maintenance complaints calmly, escalating to a supervisor when appropriate
• Collaborate professionally with a large, diverse maintenance staff across trades and shifts
• Develop cross departmental relationships to support timely issue resolution
• Support on call or after hours coverage on a rotating basis as needed during peak season
• Actively pursue continued education, training, and relevant certifications as the resort supports trade specific growth over time

Skills

Hand & power tools

Home/trade repair

Customer service

Driver's license

Weekend/holiday availability

Communication skills

Self-management

Digital work order system

Tools

Digital work order system

Job description

Big Sky Resort is seeking a Facilities Maintenance Technician to support hotel rooms, condos, and public spaces. You will handle plumbing, electrical, HVAC and carpentry tasks, working with a team to address guest needs and maintenance requests.

Strong hand-skills, customer service, and problem solving are essential. You will inspect, repair, and maintain rooms and common areas, participate in preventive maintenance, and contribute to off-season projects while ensuring safety and guest