Yardi Systems Admin & Optimization Lead

alcomgt; Memphis (TN); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Life & Disability insurance

401(k) matching

Paid time off

Paid holidays

Job summary

ALCO Management is seeking a Yardi Administrator to lead strategic and technical efforts across our Yardi environment. You will act as the SME, manage upgrades, ensure security and uptime, maintain templates, and drive adoption of new features for the organization.

In this role you will coordinate with IT and business stakeholders, manage projects, and provide frontline support while maintaining documentation and knowledge bases for efficient operations.

Qualifications

• Minimum of 5 years of IT experience, including at least 3 years in an administrator capacity; education and certifications preferred.
• Minimum of 2 years of experience administering Yardi or a comparable property management platform.
• Minimum of 3 years of experience working with structured data systems, including SQL.
• Strong analytical, problem-solving, organizational, and time management skills.
• Excellent written and verbal communication skills.

Responsibilities

• Serve as ALCO's subject matter expert for all technical, security, and integration needs related to Yardi systems and software.
• Serve as the primary administrator for all Yardi systems and software.
• Manage Yardi system administration, upgrades, timelines, and system availability to ensure security and uptime.
• Maintain document template repositories that support Yardi workflows and functions.
• Stay current on new Yardi features and lead adoption of applicable enhancements.
• Manage timelines and goals for Yardi implementation projects and initiatives.
• Serve as the primary liaison between Yardi Support, internal IT, and business stakeholders.
• Collaborate with business functions to configure and maintain data for new entities in Yardi.
• Work with Yardi representatives to evaluate and integrate new products.
• Participate in meetings to provide technical guidance and support decision-making.
• Empower the IT Support Team to provide frontline support for Yardi users.
• Collaborate with internal IT staff to document troubleshooting procedures and resolutions.
• Document processes, system fixes, and best practices within the IT knowledge base.
• Open, monitor, and follow up on Yardi support cases to ensure timely resolution.
• Provide backup support for the IT team on Yardi-related issues as needed.
• Perform other Yardi-related IT duties as assigned.

Skills

Analytical skills

Problem-solving

Time management

Written and verbal communication

Education

Education and certifications preferred

Tools

Yardi

Job description

ALCO Management is seeking a Yardi Administrator to lead strategic and technical efforts across our Yardi environment. You will act as the SME, manage upgrades, ensure security and uptime, maintain templates, and drive adoption of new features for the organization.

In this role you will coordinate with IT and business stakeholders, manage projects, and provide frontline support while maintaining documentation and knowledge bases for efficient operations.